Retail Front & Back Office Supervisor - Lead Stock & Service

Pepkor Lifestyle; Johannesburg; On-site; ZAR 270,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Job summary

Pepkor Lifestyle, within Incredible Connection, is seeking a Front and Back Office Supervisor to lead a dynamic retail team in Johannesburg. You will oversee front and back-office operations, manage cash handling, and drive customer service excellence to deliver outstanding store performance.

Candidates should have Grade 12 and at least three years in retail management, strong business acumen, and a collaborative leadership style.

Qualifications

• Grade 12 Matric qualification.
• Minimum of three years of proven experience in Retail Management.
• Strong business acumen and customer service focus.
• Proven leadership and team development abilities.

Responsibilities

• Maintain customer satisfaction through exceptional service and retention strategies.
• Optimize stock management and inventory levels to meet sales demand and minimize losses.
• Uphold compliance and risk management practices across operations.
• Lead, coach, and develop the front and back-office team to perform at a high level.
• Oversee cash handling and financial transactions to ensure accuracy and integrity.

Skills

Strong business acumen

Strong administrative skills

Sound judgment

Customer service excellence

Talent management

Resilience & positivity

Diversity & inclusion

Education

Grade 12 Matric qualification

Job description

Pepkor Lifestyle, within Incredible Connection, is seeking a Front and Back Office Supervisor to lead a dynamic retail team in Johannesburg. You will oversee front and back-office operations, manage cash handling, and drive customer service excellence to deliver outstanding store performance.

Candidates should have Grade 12 and at least three years in retail management, strong business acumen, and a collaborative leadership style.