Retail Front & Back Office Leader

Pepkor Lifestyle; Sandton; Sur place; ZAR 180 000 - 320 000; Plein temps

Avantages offerts par ce poste

Competitive benefits

Career development opportunities

Résumé du poste

Pepkor Lifestyle is seeking a Front and Back Office Supervisor within Incredible Connection to lead a dynamic team and drive results. You will manage stock, ensure compliance, and develop talent while delivering exceptional customer service across both front and back-office operations.

The role emphasizes leadership, strategic thinking, and adaptability in a fast-paced retail environment, with a focus on achieving store profitability and customer satisfaction.

Qualifications

• Grade 12 Matric qualification.
• Minimum of three years of proven experience in Retail Management.
• Stock management strategies to control inventory and minimize losses.
• Compliance & risk management aligned with legislation.
• Financial acumen to manage cash flow and profitability.
• Team leadership to coach and develop staff.
• Change management to navigate transitions.
• Strong business acumen and administrative skills.
• Sound judgment and decisiveness in decision making.
• Excellent customer service.
• Talent management to grow performers.
• Resilience and positivity in challenging times.
• Commitment to diversity and inclusion.

Responsabilités

• Customer satisfaction: implement retention strategies and build relationships.
• Optimize stock management: maintain stock levels and minimize losses.
• Ensure compliance & risk management: follow policies and regulations.
• Lead & develop your team: coach, mentor, and foster collaboration.
• Manage front and back-office operations: oversee cash handling and transactions.

Connaissances

Stock management

Team leadership

Change management

Customer service

Business acumen

Administrative skills

Sound judgment

Decisiveness

Resilience

Diversity & inclusion

Talent management

Formation

Grade 12 Matric

Description du poste

Pepkor Lifestyle is seeking a Front and Back Office Supervisor within Incredible Connection to lead a dynamic team and drive results. You will manage stock, ensure compliance, and develop talent while delivering exceptional customer service across both front and back-office operations.

The role emphasizes leadership, strategic thinking, and adaptability in a fast-paced retail environment, with a focus on achieving store profitability and customer satisfaction.