Retail Customer Service & Admin Specialist

Pepkor Lifestyle; Mbombela (Nelspruit); On-site; ZAR 180,000 - 240,000; Full time

Job summary

Pepkor Lifestyle is hiring a Customer Service Advisor to thrive in a fast-paced retail setting. You will interact with customers, process transactions, and perform admin duties with accuracy and integrity. The role requires strong numeracy, communication, and teamwork to meet targets.

Responsibilities include cash handling, reception duties, stock receiving/dispatch, merchandising, and maintaining store presentation while upholding company policies and security standards.

Qualifications

• Matric is required.
• Numeracy skills and ability to work with money.
• Computer literacy and MS Office proficiency required.
• Strong written and verbal communication skills.
• Team-oriented and customer-focused.
• Experience with SAP and retail systems advantageous.

Responsibilities

• Deal with customers in a customer centric manner.
• Achieve individual targets.
• Administration and processing of transactions.
• Cash handling and cash-ups.
• Reception / Switchboard duties.
• Maintain up-to-date product knowledge.
• Receive and dispatch stock; merchandising and store presentation.
• Ensure security and safety in-store.

Skills

Numeracy skills

Computer literacy

Attention to detail

Interpersonal skills

Written and communication skills

Team work

Telephone etiquette

Target driven

Customer centricity

Fraud detection

Education

Matric

Tools

SAP

MS Office

Job description

Pepkor Lifestyle is hiring a Customer Service Advisor to thrive in a fast-paced retail setting. You will interact with customers, process transactions, and perform admin duties with accuracy and integrity. The role requires strong numeracy, communication, and teamwork to meet targets.

Responsibilities include cash handling, reception duties, stock receiving/dispatch, merchandising, and maintaining store presentation while upholding company policies and security standards.