Retail Floor Supervisor - Customer-Centric Leader

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 200,000 - 300,000; Full time

Job summary

TFG (The Foschini Group) is looking for a retail leader in South Africa, Wes-Kaap, to support the management team and ensure operational excellence. Candidates should have a Matric certificate and a minimum of 3 years in retail with at least 1 year in leadership. Strong communication, organizational skills, and the ability to multitask in a fast-paced environment are essential for ensuring customer satisfaction and driving performance through store KPIs. Preference will be given to candidates from designated groups in line with the Employment Equity Act.

Qualifications

• Minimum 3 years retail experience with at least 1 year in store leadership.
• Experience in home/homeware is advantageous.
• High sense of urgency and ability to work independently.

Responsibilities

• Support the management team to lead the store team effectively.
• Ensure operational excellence with a customer-centric mindset.
• Drive performance through store KPIs.

Skills

Retail experience

Store leadership experience

Customer service orientation

Strong communication skills

Organizational skills

Ability to multitask

Flexibility

Education

Matric certificate

Job description

TFG (The Foschini Group) is looking for a retail leader in South Africa, Wes-Kaap, to support the management team and ensure operational excellence. Candidates should have a Matric certificate and a minimum of 3 years in retail with at least 1 year in leadership. Strong communication, organizational skills, and the ability to multitask in a fast-paced environment are essential for ensuring customer satisfaction and driving performance through store KPIs. Preference will be given to candidates from designated groups in line with the Employment Equity Act.