Floor Lead: Elevate Operations & Team Performance

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 167,400 - 223,200; Full time

Job summary

A prominent retail company in South Africa is seeking a Floor Supervisor to provide exceptional team leadership and ensure operational excellence. This role requires a Matric certificate and a minimum of 3 years retail experience, including at least 1 year in a leadership role. The Floor Supervisor will support the store management in driving performance through KPIs while focusing on customer satisfaction. Flexible scheduling and strong communication skills are essential for success in this position.

Qualifications

• Minimum 3 years retail experience with at least 1 year in a leadership role.
• Flexibility to adapt to varying customers and situations.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Support store management to lead the team effectively.
• Ensure operational excellence with a customer-centric focus.
• Drive performance based on store KPIs.

Skills

Retail Experience

Leadership Skills

Customer Satisfaction

Strategic Sales Planning

Communication Skills

Education

Matric certificate

Job description

A prominent retail company in South Africa is seeking a Floor Supervisor to provide exceptional team leadership and ensure operational excellence. This role requires a Matric certificate and a minimum of 3 years retail experience, including at least 1 year in a leadership role. The Floor Supervisor will support the store management in driving performance through KPIs while focusing on customer satisfaction. Flexible scheduling and strong communication skills are essential for success in this position.