Retail Floor Lead: Drive Sales & Service

K2 Recruit; Durban; On-site; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Opportunity to lead in a respected environment

Beautiful store setting

Influence product offerings

Job summary

A leading retail company in Durban seeks an experienced Assistant Floor Manager to support operational efficiency and drive sales. The ideal candidate will have a minimum of 5 years of FMCG retail experience, particularly in food retail, along with strong leadership and analytical abilities. The role involves managing staff, ensuring exceptional customer service, and maintaining high operational standards. This position offers a chance to influence a respected retail environment while enjoying a beautiful setting, with a focus on community values.

Qualifications

• Minimum 5 years’ FMCG retail experience, preferably within a food retail environment.
• Proven experience in a supervisory or junior management role.
• Strong numerical and analytical ability with experience interpreting retail reports.

Responsibilities

• Support the management of all floor departments to ensure optimal sales performance.
• Assist in driving turnover and controlling expenses.
• Actively support the Floor Manager in planning and implementing operational initiatives.

Skills

Leadership

Customer service orientation

Numerical and analytical ability

Team management

Education

Relevant retail or management qualifications

Job description

A leading retail company in Durban seeks an experienced Assistant Floor Manager to support operational efficiency and drive sales. The ideal candidate will have a minimum of 5 years of FMCG retail experience, particularly in food retail, along with strong leadership and analytical abilities. The role involves managing staff, ensuring exceptional customer service, and maintaining high operational standards. This position offers a chance to influence a respected retail environment while enjoying a beautiful setting, with a focus on community values.