Retail & Customer Service Representative : Brakpan

Seamoss Africa; Brakpan; On-site; ZAR 89,000 - 134,000; Full time

Job summary

Seamoss Africa is seeking a friendly retail team member in Brakpan to deliver exceptional customer service and guide shoppers through herb-based product selections. You will share knowledge of natural remedies and create a welcoming shopping experience that encourages return visits.

The ideal candidate has 1–2 years in retail or customer service, a Grade 12/Matric, and a passion for wellness. Weekend availability is a plus, and a team-oriented attitude is essential.

Qualifications

• Strong communication and interpersonal skills.
• Basic knowledge of herbs, natural remedies and wellness products.
• Honest, reliable and professional in customer interactions.

Responsibilities

• Provide excellent customer service at the point of sale.
• Assist clients with product selections and recommendations.
• Share knowledge on herbs and natural remedies to support buying decisions.

Skills

Communication

Herbal knowledge

Honesty & professionalism

Presentable & approachable

Flexibility

Team orientation

Education

Grade 12 / Matric (health/wellness or sales courses a plus)

Job description

About the Role

As a key member of our retail team, you will provide excellent customer service, assist clients with product selections, and share your knowledge of herbs and natural remedies. You’ll help create a welcoming shopping experience that keeps customers coming back.

Who We’re Looking For

• Age: 20 – 29 years old
• Education: Grade 12 / Matric (additional courses in health, wellness, or sales a plus)
• Experience: 1–2 years in retail or customer service; experience with herbal or natural products is an advantage

Key Skills & Attributes

• Excellent communication and interpersonal skills
• Basic knowledge of herbs, natural remedies, and wellness products
• Honest, reliable, and professional
• Well-presented and approachable
• Flexible availability, including weekends and public holidays
• Team-oriented, collaborative, and attentive to detail

Why Join Us

• Be part of a growing wellness-focused brand
• Opportunity to expand your knowledge of herbal and natural products
• Friendly and supportive team environment
• Competitive remuneration and growth opportunities

If you’re passionate about helping people live healthier lives and have a flair for customer service, we’d love to hear from you!