Retail Customer & Merchandising Specialist (Shift Work)

Cashbuild Limited; Gauteng; On-site; ZAR 90,000 - 120,000; Full time

Job summary

Cashbuild Limited in Gauteng seeks a General Assistant to deliver excellent customer service, assist with merchandising and stock labeling, and maintain store housekeeping. You will support daily store operations and help customers with product queries.

The role requires flexibility to work shifts, weekends and public holidays, with the ability to work under pressure and perform basic calculations accurately. English communication is essential.

Qualifications

• Minimum Grade 10 or NQF 3 with 1 year related work experience.
• Grade 12 without related work experience.
• Ability to communicate in English and the dominant language in the area.
• Valid South African ID or work permit.
• Ability to perform basic calculations accurately.
• Must be willing to work shifts, weekends and public holidays.
• Must be able to work under pressure.

Responsibilities

• Customer service: advise and assist Customers on correct products and queries.
• Customer service: assist with and resolve Customer complaints.
• Bulk stock area to be merchandised safely and according to Store layout plan.
• Must ensure area of responsibility is fully merchandised according to Store layout and planograms.
• Ensure area is free of obstacles and that Customers can enter and exit safely.
• Correct shelf price labelling within area of responsibility.
• Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule.
• Safety (OHSA) compliance within area of responsibility.

Skills

Customer service

English communication

Basic arithmetic

Education

Grade 10 or NQF 3 with 1 year experience

Grade 12 without related work experience

Job description

Cashbuild Limited in Gauteng seeks a General Assistant to deliver excellent customer service, assist with merchandising and stock labeling, and maintain store housekeeping. You will support daily store operations and help customers with product queries.

The role requires flexibility to work shifts, weekends and public holidays, with the ability to work under pressure and perform basic calculations accurately. English communication is essential.