Customer-Facing Cashier & Merchandising Specialist

Clicks Group Limited; Pinetown; On-site; ZAR 100,000 - 145,000; Full time

Job summary

Clicks Group in Pinetown is seeking a Shop Assistant / Cashier to deliver service excellence at the point of sale. You will handle scanning, payments and clubcard enrollment while promoting promotions and maintaining store standards.

The role requires strong customer focus, basic maths, and a willingness to participate in merchandising and store housekeeping tasks as part of daily duties.

Qualifications

• Basic maths calculations.
• Retail/FMCG background and understanding of merchandising and promotions principles.
• Understanding of stock management procedures.
• Knowledge of customer service excellence.

Responsibilities

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment, including clubcard enrollment.
• To ensure the safe handling of cash at all times.
• To promote the Clicks clubcard and enroll new members to meet targets.
• To inform customers of promotions to positively affect sales.
• To deliver superior customer service as a brand ambassador and provide friendly, professional service.
• To maintain merchandising and housekeeping duties per store standards.
• To support the group's vision as the customer's first choice health and beauty retailer.
• To stay updated on products, ranges, promotions and events to provide correct information.

Skills

Planning & organising

Problem-solving

Customer orientation

Networking

Instruction adherence

Delivering results

Interpersonal skills

Persuasion

Education

Grade 12 (Maths 50%, English 50%)

Job description

Clicks Group in Pinetown is seeking a Shop Assistant / Cashier to deliver service excellence at the point of sale. You will handle scanning, payments and clubcard enrollment while promoting promotions and maintaining store standards.

The role requires strong customer focus, basic maths, and a willingness to participate in merchandising and store housekeeping tasks as part of daily duties.