Retail Assistant

Placements24; Paarl; On-site; ZAR 100,000 - 145,000; Full time

Benefits offered by this job

Employee discounts

Training opportunities

Performance reviews

Advancement opportunities

Job summary

Placements24 in Paarl, Western Cape is seeking a dedicated Retail Assistant to join the team. You will help customers, handle sales at the POS, keep the store neat, and support stock and inventory processes.

The role requires strong communication, reliability, and a friendly manner to deliver a great shopping experience. Weekend and holiday shifts are common in retail, and a proactive team is encouraged.

Qualifications

• Strong communication and interpersonal skills.
• Friendly, approachable demeanor with a passion for customer service.
• Ability to stand for extended periods and handle basic math for transactions.
• Reliability and punctuality with a strong sense of responsibility.

Responsibilities

• Greet customers and assist with product selection and inquiries.
• Process sales transactions using the POS system.
• Maintain a clean, organized store environment and pricing.
• Assist with receiving, stocking, and inventory checks.
• Handle returns and exchanges per policy.
• Contribute to achieving store sales targets and brand standards.

Skills

Communication skills

Customer service

Team player

Reliable

Tools

POS system

Job description

About the Role

Our client is seeking a dedicated and customer-oriented Retail Assistant to join their team in Paarl, Western Cape. This role is integral to providing exceptional service to customers and ensuring the smooth day-to-day running of the store. You will be responsible for assisting customers, handling sales transactions, maintaining store appearance, and supporting inventory management. The ideal candidate is energetic, has excellent communication skills, and possesses a strong work ethic. This is an excellent opportunity for someone passionate about retail to develop their skills and build a career within a reputable company. You will work closely with the store management team to achieve sales targets and uphold brand standards. Join us in delivering a superior shopping experience to our valued customers.

Key Responsibilities

• Greet customers warmly and provide assistance with product selection and inquiries.
• Process sales transactions accurately using the point-of-sale (POS) system.
• Maintain a clean, organized, and visually appealing store environment.
• Assist with receiving, unpacking, and stocking merchandise.
• Conduct regular inventory checks and report any discrepancies.
• Ensure all merchandise is correctly priced and displayed.
• Handle customer returns and exchanges in accordance with company policy.
• Contribute to achieving store sales targets and objectives.
• Adhere to all company policies, procedures, and safety regulations.
• Offer product knowledge and recommendations to enhance the customer shopping experience.

Requirements

• Previous experience in a retail or customer service role is advantageous.
• Strong communication and interpersonal skills.
• A friendly and approachable demeanor with a passion for customer service.
• Basic mathematical skills for handling transactions.
• Ability to stand for extended periods and lift moderate weight.
• Willingness to work flexible hours, including weekends and public holidays.
• Reliable and punctual with a strong sense of responsibility.
• Ability to work effectively both independently and as part of a team.
• A keen eye for detail in maintaining store presentation.
• Reside in or near Paarl, Western Cape or be able to commute reliably.

Benefits

• Competitive wage and opportunities for regular performance reviews.
• Employee discounts on store products.
• Training and development opportunities to enhance retail skills.
• A positive and supportive team environment.
• Exposure to various aspects of retail operations.
• Potential for advancement within the company.