Retail Administration & Stock Control Lead

TFG Limited; Durban; On-site; ZAR 260,000 - 380,000; Full time

Job summary

Totalsports Gateway Durban is seeking an Administration Manager (40 hours) to lead store administration, stock control, and customer service excellence. You will support the Store Manager, monitor stock movement, and ensure procedures are followed for risk mitigation and reporting.

The role emphasizes taking initiative, organizing filing systems, and driving sales performance while maintaining in-store safety and visual standards.

Qualifications

• Minimum 3 years retail or admin experience.
• Strong customer service orientation.
• Proven planning and organizing abilities.
• Excellent verbal and written communication.
• Detail-oriented with high accuracy.
• Able to multi-task in a fast-paced environment.
• Independent worker with initiative.

Responsibilities

• Assist Store Manager with stock take and store administration.
• Monitor stock movement and analyse turnover.
• Implement risk management to mitigate losses.
• Ensure compliance of admin, systems and reporting.
• Handle cash/transaction processes per procedures.
• Provide excellent customer service and promote loyalty programs.
• Maintain filing systems and housekeeping.
• Collaborate to meet sales targets.

Skills

Retail experience

Admin skills

Customer service

Planning & organising

Communication skills

Attention to detail

Multi-tasking

Independence

Initiative

Tools

POS system

Job description

Totalsports Gateway Durban is seeking an Administration Manager (40 hours) to lead store administration, stock control, and customer service excellence. You will support the Store Manager, monitor stock movement, and ensure procedures are followed for risk mitigation and reporting.

The role emphasizes taking initiative, organizing filing systems, and driving sales performance while maintaining in-store safety and visual standards.