Restaurant Supervisor - Vineyard Restaurant

Placements24; Paarl; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Staff meals

Estate discounts

Training opportunities

Beautiful vineyard setting

Job summary

Placements24 is seeking an energetic Restaurant Supervisor for a popular vineyard restaurant in Paarl. You will lead daily operations, train staff, manage reservations, and uphold outstanding guest experiences in a picturesque estate setting.

Ideal candidates have 2+ years in a supervisory or senior server role, with a passion for hospitality, strong leadership, and the ability to motivate a team in a fast-paced environment.

Qualifications

• 2+ years in a supervisory/senior server role in a restaurant.
• Ability to lead and motivate a team.
• Excellent customer service and interpersonal skills.
• Strong knowledge of restaurant operations and service etiquette.
• Capable of working under pressure in a fast-paced environment.

Responsibilities

• Oversee daily restaurant operations to ensure efficient service and standards adherence.
• Train new staff on service protocols, menu knowledge and procedures.
• Manage reservations and seating to optimize flow and minimize wait times.
• Address customer feedback and resolve issues professionally.
• Assist with inventory control and cleanliness standards.
• Ensure health and safety regulations are followed in dining areas.

Job description

About the Role

Our client is seeking an energetic and customer-focused Restaurant Supervisor to join their team at a popular vineyard restaurant in Paarl . You will play a vital role in ensuring smooth daily operations, providing excellent service to guests, and supporting the restaurant manager. This position requires strong leadership skills, a passion for hospitality, and the ability to motivate a team to deliver outstanding dining experiences. This is an excellent entry-level management opportunity for someone looking to grow within the hospitality industry in a picturesque setting.

Key Responsibilities

• Supervise daily restaurant operations, ensuring efficient service and adherence to standards.
• Train new staff members on service protocols, menu knowledge, and operational procedures.
• Manage table reservations and guest seating to optimize flow and minimize wait times.
• Handle customer feedback and resolve guest issues promptly and professionally.
• Assist with inventory management, stock control, and maintaining cleanliness standards.
• Ensure compliance with all health, safety, and hygiene regulations in the dining area.

Requirements

• Minimum of 2 years of experience in a supervisory or senior server role within the restaurant industry.
• Proven ability to lead and motivate a team.
• Excellent customer service and interpersonal skills.
• Strong understanding of restaurant operations and service etiquette.
• Ability to work effectively in a fast-paced environment and handle pressure.
• Basic knowledge of food and beverage, with a willingness to learn more.

Benefits

• Competitive salary and opportunities for performance-based tips.
• Staff meals and discounts on food and beverages at the estate.
• Training and development opportunities for career progression.
• Work in a beautiful and unique vineyard setting.
• A supportive team environment committed to delivering exceptional guest experiences.