Restaurant Operations Leader

Career Growth Hospitality Recruitment & Training; Cape Town; On-site; ZAR 320,000 - 460,000; Full time

Job summary

Career Growth Hospitality Recruitment & Training is seeking an experienced Restaurant Manager for a refined dining venue in Cape Town's V&A Waterfront. You will lead a team, ensure attentive service, and keep daily operations running smoothly in a high-volume setting.

The role requires hospitality experience, strong leadership, and a proven track record in managing restaurant operations, with emphasis on guest satisfaction and cost control.

Qualifications

• Previous experience in restaurant management and hospitality.
• The ability to lead, train and manage a team.
• Strong guest service and complaint-handling skills.
• Experience with staff scheduling, purchasing and cost control.
• A practical understanding of food quality and safety standards.
• Willingness to work rostered shifts covering lunch and dinner service.

Responsibilities

• Supervise daily shifts, overseeing front-of-house and back-of-house operations.
• Recruit, interview and train staff to follow restaurant procedures.
• Maintain food quality and safety standards.
• Gather guest feedback, handle complaints and ensure guests have a positive experience.
• Prepare staff schedules, track working hours and record payroll information.
• Order food, linen and other supplies within agreed budgets.
• Monitor operational costs and identify ways to reduce waste.
• Assess staff performance and address areas needing improvement through retraining or disciplinary procedures.

Skills

Team leadership

Guest service

Staff scheduling

Cost control

Food safety

Communication

Job description

Career Growth Hospitality Recruitment & Training is seeking an experienced Restaurant Manager for a refined dining venue in Cape Town's V&A Waterfront. You will lead a team, ensure attentive service, and keep daily operations running smoothly in a high-volume setting.

The role requires hospitality experience, strong leadership, and a proven track record in managing restaurant operations, with emphasis on guest satisfaction and cost control.