Restaurant Operations Lead - Fast-Food & Customer Service

Pedros Chicken; Wes-Kaap; On-site; ZAR 180,000 - 240,000; Full time

Job summary

A fast-food restaurant in South Africa, Wes-Kaap, is seeking a motivated individual to oversee operations, manage staff, and ensure top-notch customer service. The ideal candidate will have at least one year of experience in the restaurant or fast-food service sector, possess management and organizational skills, and demonstrate effective problem-solving abilities. Commitment to maintaining quality standards and compliance with health regulations is essential. Join us to support our growth and operational excellence.

Qualifications

• Minimum 1-year related experience in restaurant or fast-food service.
• Knowledge of GAAP/Micros is advantageous.
• Strong management and organizational skills required.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Ensure quality standards and operating procedures are maintained.
• Manage stock control, purchasing, and orders.
• Handle customer complaints and maintain service levels.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer Service

Good verbal communication skills

Problem-solving skills

Tools

GAAP/Micros experience

Job description

A fast-food restaurant in South Africa, Wes-Kaap, is seeking a motivated individual to oversee operations, manage staff, and ensure top-notch customer service. The ideal candidate will have at least one year of experience in the restaurant or fast-food service sector, possess management and organizational skills, and demonstrate effective problem-solving abilities. Commitment to maintaining quality standards and compliance with health regulations is essential. Join us to support our growth and operational excellence.