Restaurant Manager / Maitre D''

The Recruiters; Johannesburg; On-site; ZAR 223,000 - 290,000; Full time

Job summary

The Recruiters in Johannesburg are seeking a professional Restaurant Manager/Maître d to lead our front-of-house team and ensure seamless service.

You will oversee daily operations, greet guests, manage reservations, supervise staff, and uphold the highest standards of guest experience while coordinating with kitchen and management. This role requires energy, service spirit, and flexibility for evenings and weekends.

Qualifications

• Minimum 4+ years as Restaurant Manager or Maître d.
• Excellent customer service and interpersonal abilities.
• Strong leadership and communication skills.
• Willingness to work evenings, weekends, and public holidays.
• Hospitality qualification or relevant experience advantageous.

Responsibilities

• Manage and oversee daily restaurant operations.
• Welcoming guests and engaging with guests as they arrive.
• Manage seating and guide guests to tables.
• Supervise front-of-house staff.
• Handle bookings and reservations.
• Control ambiance, room temperature, lighting and music.
• Lead, motivate, and supervise front-of-house staff.
• Manage reservations, seating, and special requests.
• Ensure excellent customer service and resolve guest concerns.
• Maintain presentation, cleanliness, and service standards.
• Assist with staff scheduling, training, and performance management.
• Monitor stock, wastage, and operational requirements.
• Work with kitchen/management to ensure smooth service.
• Ensure compliance with health and safety requirements.

Skills

Customer service

Leadership

Communication

Problem solving

Team management

Education

Hospitality qualification

Job description

Restaurant Manager / Maître d

Position: Restaurant Manager / Maître d

Location: Johannesburg

Employment Type: Full-time / Permanent

Salary: R22,000 neg

We are looking for a professional and experienced, Restaurant Manager/Maître d to join our top rate team. If you are energetic, and customer-focused, we would love you to join our team. You will be responsible for ensuring the smooth and efficient operation of our restaurant, while delivering exceptional guest Service. You will lead the front-of-house team, maintain the highest of service standards, and create a welcoming atmosphere for every guest who comes through our doors.

Key Responsibilities

• Manage and oversee daily restaurant operations
• Welcoming Guests: Welcome and professionally engage with guests Greeting patrons as they arrive and making them feel valued.
• Managing Seating: Assigning tables and guiding guests to their seats.
• Supervising Staff: Overseeing waiters, busser teams, and service flow.
• Handling Bookings: Taking and organizing reservations.
• Controlling Ambiance: Managing room temperature, lighting, and music to set the mood.
• Lead, motivate, and supervise front-of-house staff
• Manage reservations, seating arrangements, and special requests.
• Ensure excellent customer service and resolve guest concerns professionally.
• Maintain high standards of presentation, cleanliness, and service.
• Assist with staff scheduling, training, and performance management.
• Monitor stock, wastage, and operational requirements.
• Work closely with the kitchen and management team to ensure smooth service.
• Ensure compliance with company policies, health and safety requirements

Requirements

• Previous experience as a Restaurant Manager or Maître d for 4+ years
• Excellent customer-service and interpersonal abilities
• Strong leadership and excellent communication skills
• Ability to remain calm and professional in a busy environment
• Strong organisational and problem-solving skills
• Professional appearance and a positive, hands-on approach
• Availability to work evenings, weekends, and public holidays when required
• Hospitality qualification or relevant experience will be advantageous
• Have a polite and courteous demeanour
• Have firm and calm nature
• Be prepared to work long hours and weekends
• Prepared to work public holidays when requiredOwn a vehicle and current drivers license

What We Offer

• A professional and dynamic working environment.
• Competitive salary based on experience.
• Opportunities for growth and career development.
• The opportunity to work with a passionate hospitality team.

If you are a confident hospitality professional who takes pride in delivering exceptional service and leading a team, we would love to hear from you.