Restaurant Manager: Guest Experience & Operations

Placements24; Johannesburg; On-site; ZAR 279,000 - 446,000; Full time

Benefits offered by this job

Competitive salary

Bonuses that reward performance

Health benefits

Staff discounts

Career advancement

Job summary

Placements24 is seeking a seasoned Front of House Restaurant Manager for a flagship venue in Fourways/Midrand. You will lead front-of-house teams, supervise service standards, manage bookings, and ensure a consistent guest experience aligned with the group’s premium hospitality standards.

The role requires strong leadership, excellent communication, weekend availability, high attention to detail, and a hands-on approach to daily operations, staffing, inventory, and cost control within a busy,

Qualifications

• Proven experience in front-of-house leadership and hospitality environments.
• Strong communication and interpersonal skills essential for guest satisfaction.
• Ability to supervise staff, manage bookings, and maintain service standards.

Responsibilities

• Oversee day-to-day front-of-house operations and staff supervision.
• Ensure impeccable guest service and address guest feedback promptly.
• Manage bookings, seating plans, and flow of service.
• Maintain cleanliness and hygiene standards across the dining area.
• Train junior staff and uphold brand service standards.

Skills

Front of house leadership

Excellent communication

Customer service

Staff supervision

Organized

Education

Grade 12

Job description

Placements24 is seeking a seasoned Front of House Restaurant Manager for a flagship venue in Fourways/Midrand. You will lead front-of-house teams, supervise service standards, manage bookings, and ensure a consistent guest experience aligned with the group’s premium hospitality standards.

The role requires strong leadership, excellent communication, weekend availability, high attention to detail, and a hands-on approach to daily operations, staffing, inventory, and cost control within a busy,