Restaurant Manager

Exceed Human Resource Consultants; Paarl; On-site; ZAR 300,000 - 400,000; Full time

Job summary

Exceed Human Resource Consultants is seeking a Floor Manager to oversee daily operations in a restaurant in Paarl, South Africa. The candidate should have at least 2 years' experience in a similar leadership role and possess strong customer service and leadership skills.

Responsibilities include leading front-of-house staff, maintaining service standards, and ensuring compliance with regulations. Candidates should be fluent in Afrikaans and English and able to work flexible hours. To apply, email your CV to [e-mail].

Qualifications

• Minimum 2 years' experience in a floor management role in a restaurant.
• Strong knowledge of food and beverage service in high-volume environments.
• Ability to work hospitality hours, including evenings and weekends.

Responsibilities

• Oversee daily restaurant floor operations and ensure excellent service.
• Lead and train front-of-house staff.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Customer service

Communication

Organizational skills

Fluent in English

Fluent in Afrikaans

Education

Matric / Grade 12 qualification

Job description

Reference: 11183 MLR

Consultant: Michelle le Roux

Job Description

• Oversee daily restaurant floor operations to ensure excellent service and guest satisfaction.
• Lead, supervise, and support front-of-house staff, including scheduling and training.
• Ensure effective communication between front-of-house, kitchen, and bar teams.
• Maintain high standards of cleanliness, presentation, and restaurant ambience.
• Assist with group bookings, functions, and special events.
• Handle guest enquiries, special requests, and complaints professionally.
• Monitor service standards and ensure a positive customer experience.
• Ensure compliance with health, safety, and hospitality regulations.

Qualifications

• Matric / Grade 12 qualification.
• Minimum 2 years' experience in a floor management or similar leadership role within a restaurant environment.
• Strong knowledge of food and beverage service, particularly in high-volume environments.
• Excellent customer service and guest relations skills.
• Fluent in Afrikaans and English.
• Ability to work hospitality hours, including evenings, weekends, and public holidays.
• Own transport will be advantageous.
• Ability to perform well under pressure in a fast-paced environment.
• Strong leadership, communication, and organisational skills.

How to Apply

• Email your comprehensive CV to [e-mail].
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
• We reserve the right to only conduct interviews with candidates of choice.
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.