Resort Adventure Activities Manager

The Beekman Group; Brits; On-site; ZAR 350,000 - 600,000; Full time

Job summary

Dikhololo Resort in Brits, South Africa is seeking an Adventure Activities Manager to oversee all adventure programming and the activity team. You will ensure safety standards, develop engaging itineraries, and drive guest satisfaction through quality outdoor experiences.

The role requires strong leadership, hands-on management of daily operations, and a passion for hospitality. You will coordinate with resort management to promote activities and deliver exceptional guest experiences year-round.

Qualifications

• Matric or Grade 12 is compulsory.
• First Aid certification is preferred.
• Driver’s Licence required for on-site operations.

Responsibilities

• Oversee the Adventure Activities Department with leadership and financial oversight.
• Develop and manage daily, seasonal and annual adventure programmes.
• Lead hiking and outdoor excursions with safety and environmental knowledge.
• Plan and run activities such as archery, zip-lining and quad biking.
• Manage bookings, calendars, and promotions for events and activities.
• Ensure compliance with safety regulations and conduct regular risk assessments.
• Train staff on safety protocols and emergency procedures.
• Handle customer inquiries, complaints and feedback professionally.
• Maintain equipment and facilities to high safety and service standards.

Skills

Public speaking

Team leadership

Crisis management

Customer service

Outdoor activity supervision

Education

Matric/Grade 12

First Aid

Driver's Licence

Tools

Computer literacy

Audio-visual equipment

Job description

Dikhololo Resort in Brits, South Africa is seeking an Adventure Activities Manager to oversee all adventure programming and the activity team. You will ensure safety standards, develop engaging itineraries, and drive guest satisfaction through quality outdoor experiences.

The role requires strong leadership, hands-on management of daily operations, and a passion for hospitality. You will coordinate with resort management to promote activities and deliver exceptional guest experiences year-round.