Residential Care Facility Manager

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Executive compensation package

Comprehensive benefits

Hybrid work arrangement

Job summary

Placements24 is seeking an experienced Residential Care Facility Manager for a Richards Bay facility in KwaZulu-Natal. The role combines strategic oversight with hands-on operational leadership in a hybrid work setting, balancing remote planning with on-site resident engagement.

The successful candidate will drive quality of care, ensure regulatory compliance, and lead a multidisciplinary team to deliver exceptional services for residents and families.

Qualifications

• Proven experience in a management role within a residential care setting (aged care preferred).
• Strong leadership, decision-making and problem-solving abilities.
• Excellent communication, interpersonal and negotiation skills.
• Ability to manage a team and foster a positive workplace culture.
• Proficiency with management software and digital tools.

Responsibilities

• Oversee daily operations of the residential care facility and ensure high-quality service delivery.
• Lead a multidisciplinary team and promote collaboration.
• Develop and implement strategic plans to improve care quality, resident satisfaction and efficiency.
• Ensure compliance with legislation, regulations and accreditation standards.
• Manage the facility budget, financial performance and resource allocation.
• Oversee resident admissions, care planning and ongoing assessments.
• Promote continuous improvement and excellence in care delivery.
• Build strong relationships with residents, families, healthcare professionals and community stakeholders.
• Oversee facility maintenance, safety and emergency preparedness protocols.
• Conduct regular staff training, performance reviews and professional development.

Skills

Leadership

Strategic planning

Budgeting

Regulatory compliance

Staff development

Education

Healthcare management qualification

Tools

Management software

Job description

About the Role

Our client, a well-established provider of residential care services, is seeking an experienced and highly motivated Residential Care Facility Manager for their facility located in Richards Bay, KwaZulu-Natal . This leadership position is responsible for the overall operational management, strategic planning, and quality assurance of the facility, ensuring the highest standards of care for residents. The ideal candidate will possess strong leadership skills, a deep understanding of aged care regulations, and a passion for creating a nurturing and supportive environment. This role offers a Hybrid work model, allowing for strategic planning and administrative tasks to be conducted remotely, while requiring on-site presence for operational oversight and resident engagement.

Key Responsibilities

• Oversee daily operations of the residential care facility, ensuring efficient and effective service delivery.


• Manage and lead a multidisciplinary team of care staff, fostering a positive and collaborative work environment.


• Develop and implement strategic plans to enhance the quality of care, resident satisfaction, and operational efficiency.


• Ensure compliance with all relevant legislation, regulations, and accreditation standards.


• Manage the facility's budget, financial performance, and resource allocation.


• Oversee resident admissions, care planning, and ongoing assessment processes.


• Promote a culture of continuous improvement and excellence in care delivery.


• Build and maintain strong relationships with residents, their families, healthcare professionals, and community stakeholders.


• Manage facility maintenance, safety, and emergency preparedness protocols.


• Conduct regular staff training, performance reviews, and professional development.

Requirements

• Proven experience in a management role within a residential care setting, preferably in aged care.


• Relevant qualifications in healthcare management, nursing, social work, or a related field.


• Comprehensive knowledge of aged care regulations, standards, and best practices.


• Strong leadership, decision-making, and problem-solving abilities.


• Excellent financial management and budgeting skills.


• Exceptional communication, interpersonal, and negotiation skills.


• Ability to manage a team effectively and foster a positive workplace culture.


• Proficiency in using management software and digital tools.


• Demonstrated commitment to resident-centered care and continuous quality improvement.


• Adaptability to a Hybrid work environment, balancing remote strategic tasks with on-site operational leadership.

Benefits

This is a significant career opportunity to lead and shape the future of a respected care facility in Richards Bay, KwaZulu-Natal. Our client offers a competitive executive salary package, comprehensive benefits, and opportunities for further professional development. You will be part of an organization committed to providing exceptional care and support to its residents. The Hybrid work structure is designed to support effective management and work-life balance. Join a team dedicated to making a profound impact on the lives of seniors.