Residential Care Manager

Placements24; Mtubatuba Local Municipality; On-site; ZAR 600,000 - 1,000,000; Full time

Benefits offered by this job

Competitive salary

Career development

Job summary

Placements24 invites applications for a Senior Residential Care Manager to lead a Richards Bay facility in KwaZulu-Natal. This senior role oversees day-to-day operations, staff management, and the delivery of high-quality, person-centred care for residents.

You will supervise care teams, oversee care planning, budgeting, and regulatory compliance while liaising with families and healthcare professionals to ensure seamless service delivery.

Qualifications

• Relevant qualification in Nursing, Social Work, Healthcare Management, or related discipline.
• Minimum 6 years' experience in healthcare or social care settings, with 3+ in a management role.
• Knowledge of aged care or disability support services and related legislation.
• Strong leadership, planning and problem-solving abilities.
• Financial management and budgeting proficiency.
• Excellent communication and conflict-resolution skills.

Responsibilities

• Manage all aspects of residential care operations, ensuring regulatory compliance and policy adherence.
• Lead, motivate, and supervise a team of care staff with compassion and professionalism.
• Develop and implement individualized care plans, regularly reviewing resident needs.
• Oversee admissions, assessments, and ongoing care with a person-centred approach.
• Manage facility budgeting, procurement, and maintenance for efficient service delivery.
• Ensure safety and security of residents and staff at the Richards Bay facility.
• Liaise with families, medical professionals, and external agencies to coordinate care.
• Address resident and family concerns promptly and professionally.
• Conduct regular staff training and professional development.
• Maintain accurate records and documentation in line with legal requirements.
• Promote a vibrant community life within the residential setting.

Skills

Team leadership

Staff management

Budgeting & financial management

Regulatory compliance

Communication & interpersonal skills

Education

Relevant qualification in Nursing, Social Work, Healthcare Management, or related discipline

Job description

About the Role

Our client is seeking an experienced and compassionate Residential Care Manager to lead their facility in Richards Bay, KwaZulu-Natal. This critical role involves overseeing the day-to-day operations of a residential care setting, ensuring the highest standards of care and support for residents. The successful candidate will be responsible for managing staff, maintaining facility standards, and fostering a positive and therapeutic environment. This is a senior position within the Community & Social Care sector, offering the opportunity to make a significant impact on the lives of individuals in Richards Bay. We are looking for a dedicated leader with a strong commitment to excellence in care and a proven ability to manage complex operational demands. Your leadership will be key to providing a safe and nurturing home.

Key Responsibilities

• Manage all aspects of residential care operations, ensuring compliance with regulatory standards and organizational policies.
• Lead, motivate, and supervise a team of care staff, fostering a culture of compassion, respect, and professionalism.
• Develop and implement individualized care plans, ensuring they are regularly reviewed and updated to meet residents' changing needs.
• Oversee resident admissions, assessments, and ongoing care, ensuring a person-centered approach.
• Manage facility resources, including budgeting, procurement, and maintenance, to ensure efficient and effective service delivery.
• Ensure the safety and security of all residents and staff within the Richards Bay facility.
• Liaise effectively with families, medical professionals, and external agencies to coordinate care and support.
• Handle resident and family concerns, resolving issues promptly and professionally.
• Conduct regular staff training and development programs to enhance service quality.
• Maintain accurate records and documentation, adhering to all legal and organizational requirements for KwaZulu-Natal.
• Promote a vibrant and engaging community life within the residential setting.

Requirements

• Relevant qualification in Nursing, Social Work, Healthcare Management, or a related discipline.
• Minimum of 6 years' experience in a healthcare or social care setting, with at least 3 years in a management or supervisory role.
• Demonstrated knowledge of aged care or disability support services and relevant legislation.
• Strong leadership, team management, and interpersonal skills.
• Excellent organizational, planning, and problem-solving abilities.
• Proficiency in financial management and budgeting.
• Effective communication and conflict resolution skills.
• Ability to work under pressure and manage multiple priorities in a demanding environment.
• Commitment to maintaining high standards of care and ethical practice.
• Experience working within the Richards Bay or KwaZulu-Natal region is advantageous.

Benefits

Our client offers a competitive salary and benefits package, along with significant opportunities for professional development and career advancement.

This role provides the chance to lead a dedicated team and directly influence the quality of life for residents in Richards Bay.

Join a reputable organization committed to providing exceptional care and making a positive difference in South Africa.