Reservationist

Newmark Hotels & Reserves; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Newmark Hotels & Reserves in Cape Town is seeking an entry level Reservations Agent to join our front desk team. You will promote, sell and book our hotel products and services, ensuring a seamless reservations process from inquiry to confirmation.

The ideal candidate has excellent communication and customer service skills, a friendly demeanor, and a willingness to learn about our portfolio of properties and systems. Previous hospitality exposure is a plus, but training will be provided.

Qualifications

• Excellent communication and customer service skills.

Responsibilities

• Promote, sell and book hotel products and services.
• Ensure a seamless reservations process from inquiry to confirmation.

Skills

Communication skills

Customer service

Job description

Reservations Agent are front line professionals who facilitate the promotion, sales and booking of the hotel’s products and services. Reservations Agents must have excellent communication and customer service skills. They are responsible for ensuring a seamless reservations process from start to end.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Hospitality