Rental and Operations Supervisor

JVR Software; Wes-Kaap; On-site; ZAR 600,000 - 900,000; Full time

Job summary

JVR Software is seeking a hands-on operations leader to drive daily warehouse and depot operations in Cape Town and the Eastern Cape, spanning receiving, storage, inventory control, picking and dispatch.

You will manage the lifecycle of about 1,600 rental assets across 70 SKUs, lead a 16-person team, ensure ERP/WMS transactional accuracy, and champion quality, audits and continuous improvement.

Qualifications

• Degree or Diploma in Operations, Logistics, or related discipline.
• 3–5 years’ operational experience in warehousing/logistics.
• 2–3 years’ management or supervisory experience.
• Exposure to medical device/healthcare rental or similarly quality-controlled environment.
• Strong experience in warehouse operations, inventory management, receiving and dispatch.
• Proven ERP/WMS experience.
• Experience leading operational teams and performance management.
• Strong understanding of quality processes, SOPs, controls and compliance.

Responsibilities

• Lead and optimise daily warehouse and depot operations, including receiving, storage, inventory control, picking, preparation and dispatch.
• Manage lifecycle of approximately 1,600 rental assets across 70 SKUs.
• Lead a 16-person operational team across Cape Town and the Eastern Cape.
• Take ownership of ERP/WMS transactional accuracy and asset movements.
• Drive inventory accuracy through cycle counts and reconciliations.
• Oversee daily dispatch and logistics activities, including vehicle allocation and route planning.
• Monitor performance against customer SLAs and resolve bottlenecks.
• Embed quality-control processes across receiving, cleaning/decontamination, inspection, storage and dispatch.
• Establish KPIs and take corrective actions.
• Drive continuous improvement across workflow, resource utilization, productivity and asset availability.
• Ensure processes remain audit-ready.
• Oversee asset repair, maintenance and refurbishment to maximise fleet availability.

Skills

Warehouse operations

Inventory management

Receiving and dispatch

Team leadership

Quality processes

Continuous improvement

Education

Degree or Diploma in Operations or Logistics

Tools

ERP/WMS

SAGE

Array

Job description

• Lead and optimise daily warehouse and depot operations, including receiving, storage, inventory control, picking, preparation and dispatch
• Manage the operational lifecycle of approximately 1,600 rental assets across 70 SKUs
• Lead, develop and manage a 16-person operational team across Cape Town and the Eastern Cape, driving accountability, productivity and performance
• Take ownership of ERP/WMS transactional accuracy, ensuring asset movements and inventory records are accurately captured and maintained
• Drive inventory accuracy through cycle counts, stock takes, reconciliations and discrepancy investigations
• Manage daily dispatch and logistics activities, including vehicle allocation, scheduling, route planning and customer delivery performance
• Monitor operational performance against customer SLAs and proactively resolve bottlenecks impacting service delivery
• Embed strong quality-control processes throughout receiving, cleaning/decontamination, inspection, storage and dispatch
• Establish and monitor operational KPIs and performance standards, implementing corrective actions where required
• Drive continuous improvement initiatives across workflow, resource utilisation, productivity, turnaround times and asset availability
• Ensure operational processes remain compliant, consistent and audit-ready
• Oversee asset repair, maintenance and refurbishment activities to maximise fleet availability and minimise equipment downtime

What You’ll Need

• Relevant Degree or Diploma in Operations, Logistics, Supply Chain or a related discipline
• 3–5 years’ operational experience, ideally within warehousing, logistics, depot, distribution or rental operations
• Minimum 2–3 years’ management or supervisory experience
• Previous exposure to the medical device, healthcare, medical rental or similarly quality-controlled environment would be highly advantageous
• Strong experience across warehouse operations, inventory management, receiving and dispatch
• Proven ERP/WMS experience
• Experience leading operational teams, including performance management, training, coaching and development
• Strong understanding of quality processes, SOPs, controls and operational compliance

Systems Exposure

SAGE experience would be beneficial, while previous exposure to Array would be advantageous.
Strong systems discipline is essential, as accurate ERP/WMS transactions, asset status updates and operational reporting form a critical part of the position.

The Person We’re Looking For

This role requires a strong, hands-on operational leader who is comfortable taking ownership and making decisions.
The successful individual will be:
Solutions-driven | Quality-focused | Resilient | People-oriented | Detail-conscious | Decisive | Accountable | Continuous-improvement focused
The environment can be demanding, so the ability to remain composed under pressure, lead from the front and go the extra mile when operational challenges arise will be essential.

Why Consider This Opportunity?

This is more than a traditional warehouse-management position. It offers the opportunity to take ownership of a highly specialised rental and medical-device operation where every improvement in asset turnaround, inventory accuracy, quality and delivery performance contributes to better service for customers within the healthcare environment. You’ll have the opportunity to influence people, processes, systems and operational performance while driving measurable improvements across the broader supply chain.

If you’re ready to take ownership of a complex operation and bring structure, quality and continuous improvement to a growing healthcare supply chain.