Rental and Operations Supervisor

Network Recruitment; Cape Town; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Network Recruitment is seeking a hands-on Operations Leader to run daily warehouse and depot activities, optimise receiving, storage, inventory control and dispatch across locations in Cape Town and the Eastern Cape. You will manage about 1,600 rental assets across 70 SKUs, lead a 16-person team, drive ERP/WMS accuracy and implement quality controls to ensure audit-ready processes.

This role requires strong process improvement mindset, SOP adherence, and the ability to deliver on SLAs while

Qualifications

• Relevant Degree or Diploma in Operations, Logistics or a related discipline.
• 35 years' operational experience, ideally within warehousing, logistics, depot, distribution or rental operations.
• Minimum 23 years' management or supervisory experience.
• Previous exposure to the medical device, healthcare, medical rental or similarly quality-controlled environment would be highly advantageous.
• Strong experience across warehouse operations, inventory management, receiving and dispatch.
• ERP/WMS experience.
• Experience leading operational teams, including performance management, training, coaching and development.
• Strong understanding of quality processes, SOPs, controls and operational compliance.
• Systems exposure; SAGE experience would be beneficial, while previous exposure to Array would be advantageous.

Responsibilities

• Lead and optimise daily warehouse and depot operations, including receiving, storage, inventory control, picking, preparation and dispatch.
• Manage the operational lifecycle of approximately 1,600 rental assets across 70 SKUs.
• Lead, develop and manage a 16-person operational team across Cape Town and the Eastern Cape, driving accountability, productivity and performance.
• Take ownership of ERP/WMS transactional accuracy, ensuring asset movements and inventory records are accurately captured and maintained.
• Drive inventory accuracy through cycle counts, stock takes, reconciliations and discrepancy investigations.
• Manage daily dispatch and logistics activities, including vehicle allocation, scheduling, route planning and customer delivery performance.
• Monitor operational performance against customer SLAs and proactively resolve bottlenecks.
• Embed strong quality-control processes throughout receiving, cleaning/decontamination, inspection, storage and dispatch.
• Establish and monitor operational KPIs and performance standards, implementing corrective actions where required.
• Drive continuous improvement initiatives across workflow, resource utilisation, productivity, turnaround times and asset availability.
• Ensure operational processes remain compliant, consistent and audit-ready.
• Oversee asset repair, maintenance and refurbishment activities to maximise fleet availability and minimise equipment downtime.

Skills

Operations leadership

ERP/WMS proficiency

Inventory management

Process improvement

Quality compliance

Team development

Education

Degree or Diploma in Operations/Logistics/Supply Chain

Tools

SAGE

Array

ERP/WMS software

Job description

Key Responsibilities

Lead and optimise daily warehouse and depot operations , including receiving, storage, inventory control, picking, preparation and dispatch Manage the operational lifecycle of approximately 1,600 rental assets across 70 SKUs Lead, develop and manage a 16-person operational team across Cape Town and the Eastern Cape , driving accountability, productivity and performance Take ownership of ERP/WMS transactional accuracy , ensuring asset movements and inventory records are accurately captured and maintained Drive inventory accuracy through cycle counts, stock takes, reconciliations and discrepancy investigations Manage daily dispatch and logistics activities , including vehicle allocation, scheduling, route planning and customer delivery performance Monitor operational performance against customer SLAs and proactively resolve bottlenecks impacting service delivery Embed strong quality-control processes throughout receiving, cleaning/decontamination, inspection, storage and dispatch Establish and monitor operational KPIs and performance standards , implementing corrective actions where required Drive continuous improvement initiatives across workflow, resource utilisation, productivity, turnaround times and asset availability Ensure operational processes remain compliant, consistent and audit-ready Oversee asset repair, maintenance and refurbishment activities to maximise fleet availability and minimise equipment downtime.

What You'll Need

Relevant Degree or Diploma in Operations, Logistics, Supply Chain or a related discipline 35 years' operational experience , ideally within warehousing, logistics, depot, distribution or rental operations Minimum 23 years' management or supervisory experience Previous exposure to the medical device, healthcare, medical rental or similarly quality-controlled environment would be highly advantageous Strong experience across warehouse operations, inventory management, receiving and dispatch Proven ERP/WMS experience Experience leading operational teams, including performance management, training, coaching and development Strong understanding of quality processes, SOPs, controls and operational compliance Systems Exposure SAGE experience would be beneficial, while previous exposure to Array would be advantageous.

Strong systems discipline is essential, as accurate ERP/WMS transactions, asset status updates and operational reporting form a critical part of the position.

The Person We're Looking For

This role requires a strong, hands-on operational leader who is comfortable taking ownership and making decisions.

The successful individual will be:

• Solutions-driven


• Quality-focused


• Resilient


• People-oriented


• Detail-conscious


• Decisive


• Accountable


• Continuous-improvement focused

The environment can be demanding, so the ability to remain composed under pressure, lead from the front and go the extra mile when operational challenges arise will be essential.

Why Consider This Opportunity?

This is more than a traditional warehouse-management position.

It offers the opportunity to take ownership of a highly specialised rental and medical-device operation where every improvement in asset turnaround, inventory accuracy, quality and delivery performance contributes to better service for customers within the healthcare environment.

You'll have the opportunity to influence people, processes, systems and operational performance while driving measurable improvements across the broader supply chain.

If you're ready to take ownership of a complex operation and bring structure, quality and continuous improvement to a growing healthcare supply chain,