UI/UX Researcher

Placements24; South Africa; Remote; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Flexible work schedules

Remote-first culture

Job summary

Placements24 is seeking a highly analytical and empathetic UI/UX Researcher to join our product development team in a fully remote capacity. You will conduct research studies, translate findings into actionable insights, and collaborate with designers and product managers to champion the voice of the user.

This role offers the opportunity to impact product strategy and advocate for user-centered design while thriving in a virtual, distributed environment.

Qualifications

• Master's or PhD in HCI, Psychology, Sociology, Anthropology, or related field, or equivalent experience.
• Minimum of 4 years of professional UX research experience.
• Experience with qualitative and quantitative research methods.
• Excellent communication, presentation, and interpersonal skills.
• Experience working in a fully remote team.

Responsibilities

• Design and conduct user research studies, including usability testing, interviews, surveys, and ethnographic research.
• Analyze qualitative and quantitative data to identify user pain points, needs and opportunities.
• Synthesize findings into clear, actionable insights for cross-functional teams.
• Collaborate with UX/UI designers and product managers to integrate user feedback into design and strategy.
• Advocate for user-centered design throughout the product lifecycle.
• Stay current with the latest research methodologies and tools.

Job description

About the Role

Our client is seeking a highly analytical and empathetic UI/UX Researcher to join their product development team in a fully remote capacity. This role is dedicated to understanding user needs, behaviors, and motivations to inform the design and development of intuitive and effective digital products. You will conduct a variety of research studies, translate findings into actionable insights, and collaborate closely with designers and product managers to champion the voice of the user. This is an ideal opportunity for a research professional who thrives in a virtual setting and is passionate about uncovering user insights to shape exceptional digital experiences.

Key Responsibilities

• Design and execute a range of user research studies, including usability testing, user interviews, surveys, and ethnographic research.
• Analyze qualitative and quantitative research data to identify key user pain points, needs, and opportunities.
• Synthesize research findings into clear, concise, and actionable insights, presenting them effectively to cross-functional teams.
• Collaborate closely with UX/UI designers and product managers to integrate user feedback into the design process and product strategy.
• Advocate for user-centered design principles and ensure that user needs are a primary consideration throughout the product lifecycle.
• Stay current with the latest research methodologies and tools, continually refining the research process.

Requirements

• Master's or Ph.D. in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field, or equivalent practical experience.
• Minimum of 4 years of professional experience in UX research or a related research role.
• Proven experience conducting and analyzing a variety of qualitative and quantitative user research methods.
• Excellent communication, presentation, and interpersonal skills, with the ability to articulate research findings clearly.
• Experience working effectively in a fully remote team environment, managing research projects independently.
• Proficiency with research tools and platforms for surveys, usability testing, and data analysis.

Benefits

• Competitive annual salary with performance-based bonuses.
• Comprehensive health, dental, and vision insurance coverage.
• Generous paid time off and flexible work schedules.
• Support for professional development, including attendance at research conferences.
• A collaborative and inclusive remote work culture dedicated to user advocacy.
• The opportunity to significantly impact product strategy and user satisfaction.