Lead UX Researcher - Remote

Placements24; LegKraal Gate; Hybrid; ZAR 900,000 - 1,700,000; Full time

Benefits offered by this job

Fully remote work

Job summary

Placements24 is seeking a Lead UX Researcher to guide user research across multiple product lines in a remote-first environment. You will define research strategy, plan diverse studies, and translate insights into actionable product improvements.

With 7+ years in UX research and advanced degrees, you will mentor junior researchers, collaborate with cross-functional teams, and present findings to stakeholders. This role offers flexible, fully remote work and growth opportunities.

Qualifications

• Master's or PhD in HCI, psychology, sociology, anthropology, or related field.
• 7+ years of UX research experience.
• Experience leading research projects from inception to completion.
• Proficiency with qualitative and quantitative methods.
• Strong communication and remote collaboration skills.

Responsibilities

• Define and execute a comprehensive user research strategy across multiple product lines.
• Plan and conduct user interviews, surveys, usability tests, and ethnographic studies.
• Analyze qualitative and quantitative data to identify user insights and opportunities.
• Collaborate with designers, product managers, and engineers to translate findings into product development.
• Mentor junior UX researchers and promote best practices.
• Present findings and recommendations to stakeholders in remote settings.

Skills

UX Research

Qualitative Methods

Quantitative Methods

Communication

Education

Master's or PhD in HCI/related field

Job description

About the Role

Our client is a fast-growing technology company looking for an experienced Lead UX Researcher to join their entirely remote team. This critical role involves leading user research initiatives to deeply understand user needs, behaviors, and motivations, driving the design of exceptional digital products. You will guide the research strategy, mentor junior researchers, and translate complex findings into actionable insights that shape product development. This is an ideal opportunity for a strategic thinker who excels in a remote-first environment and is passionate about championing the user experience.

Key Responsibilities

• Define and execute a comprehensive user research strategy across multiple product lines.
• Plan and conduct various research studies, including user interviews, surveys, usability testing, and ethnographic research.
• Analyze qualitative and quantitative research data to identify user insights, pain points, and opportunities.
• Collaborate closely with UX/UI designers, product managers, and engineers to integrate research findings into the product development process.
• Mentor and guide junior UX researchers, fostering best practices and skill development.
• Present research findings and actionable recommendations to stakeholders at all levels in a clear and compelling manner, suitable for remote communication.

Requirements

• Master's or Ph.D. in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field, or equivalent practical experience.
• Minimum of 7 years of progressive experience in user experience research.
• Proven experience leading research initiatives and managing research projects from inception to completion.
• Expertise in a wide range of qualitative and quantitative research methodologies.
• Excellent analytical, problem-solving, and critical thinking skills.
• Exceptional communication, presentation, and interpersonal skills, highly effective in remote collaboration settings.

Benefits

• A highly competitive salary and comprehensive benefits package.
• Fully remote work arrangement, offering unparalleled flexibility.
• Opportunities for continuous professional development and leadership growth.
• Work on innovative products with a significant user impact.
• A collaborative and supportive remote team culture that values research-driven design.