Senior Network Operations Specialist (Remote)

Placements24; Pretoria; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Home office stipend

Remote-first culture

Professional development opportunities

Competitive salary

Job summary

Placements24 is seeking a Senior Network Operations Specialist to join a fully remote team delivering operations across South Africa, including Pretoria. The role focuses on maintaining stability, availability, and performance of our telecoms network infrastructure, monitoring health, troubleshooting incidents, and implementing proactive improvements.

You will work in a fast-paced, technology-driven environment, collaborating with engineering and support teams, participate in on-call rotations,

Qualifications

• 4+ years of experience in network operations or a similar role.
• Strong understanding of TCP/IP, DNS, DHCP, routing, and switching concepts.
• Experience with network monitoring tools and CLI access to major vendor devices.

Responsibilities

• Monitor network infrastructure performance and availability 24/7 using monitoring tools.
• Diagnose, troubleshoot, and resolve network incidents and problems efficiently.
• Implement network configuration changes and upgrades per established procedures.
• Participate in on-call rotations to provide critical support.
• Develop and maintain runbooks, procedures, and documentation.
• Collaborate with engineering and support teams to improve reliability and reduce recurring issues.

Skills

Network operations

TCP/IP / DNS / DHCP

Routing protocols (BGP/OSPF)

Network monitoring

Remote work / independence

Incident troubleshooting

Education

Diploma or Degree in Information Technology / Computer Science

Tools

Nagios

Zabbix

SolarWinds

Router CLI

Switch CLI

Job description

About the Role

Our client is looking for a dedicated and experienced Senior Network Operations Specialist to join their fully remote team, supporting operations across South Africa, including Pretoria . This position is essential for maintaining the stability, availability, and performance of the company's critical network infrastructure. You will be instrumental in monitoring network health, troubleshooting complex issues, and implementing proactive solutions to prevent disruptions. This is a prime opportunity for a skilled professional to contribute significantly to a leading telecoms company from the comfort of their home office, driving operational excellence in a fast-paced, technology-driven environment.

Key Responsibilities

• Monitor network infrastructure performance and availability 24/7 using advanced monitoring tools.
• Diagnose, troubleshoot, and resolve network incidents and problems efficiently.
• Implement network configuration changes and upgrades according to established procedures.
• Participate in the on-call rotation to provide support for critical network events.
• Develop and maintain operational runbooks, procedures, and documentation.
• Collaborate with engineering and support teams to improve network reliability and reduce recurring issues within the telecoms network .

Requirements

• Diploma or Degree in Information Technology, Computer Science, or a related field.
• 4+ years of experience in network operations or a similar network support role.
• Strong understanding of TCP/IP, DNS, DHCP, routing (BGP, OSPF), and switching concepts.
• Hands-on experience with network monitoring tools (e.g., Nagios, Zabbix, SolarWinds).
• Experience with command-line interfaces for routers and switches from major vendors.
• Excellent problem-solving and communication skills, with the ability to work independently and manage time effectively in a remote setting .

Benefits

• Competitive annual salary with regular reviews.
• Comprehensive medical and life insurance coverage.
• Company-provided home office equipment and stipend.
• Opportunities for professional development and obtaining industry certifications.
• Flexible working hours within a remote-first culture .

Contribution to the operational success of a major player in the telecoms industry .