Remote Technical Trainer

Placements24; Noord-Kaap; Hybrid; ZAR 300,000 - 540,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Flexible hours

Paid time off

Professional development

Job summary

Placements24 is seeking a Remote Technical Trainer to develop and deliver training programs for products and services. The role is fully remote with responsibilities across multiple locations, focusing on installation, maintenance and operation training.

You will create materials, run live sessions, and provide ongoing support to ensure participant competency. The ideal candidate has a passion for sharing knowledge, strong communication, and a solid technical background.

Qualifications

• Proven experience in technical training or instructional design.
• Ability to quickly learn complex systems and convey them clearly.
• Excellent presentation, facilitation and communication skills.
• Experience creating training materials (guides, slides, videos).
• Proficiency with Zoom, Teams, Webex and e-learning tools.

Responsibilities

• Develop, update and maintain training curriculum, manuals and e-learning modules.
• Deliver engaging virtual training sessions to clients and staff.
• Assess training effectiveness through evaluations and feedback.
• Provide technical support related to training content.
• Stay current with product updates and industry best practices.
• Collaborate with product development and support teams to align training with goals.

Skills

Technical training

Presentation skills

Communication

Virtual training

Tools

Zoom

Microsoft Teams

Webex

LMS

Job description

About the Role

Our client is seeking an engaging and knowledgeable Remote Technical Trainer to develop and deliver training programs for their products and services. This role is fully remote, allowing you to leverage your expertise to educate users and support staff across various locations. You will be responsible for creating comprehensive training materials, conducting live virtual sessions, and providing ongoing support to ensure participants gain the necessary skills for installation, maintenance, and operation. The ideal candidate is passionate about sharing knowledge, possesses excellent communication skills, and has a strong technical background. This is an excellent opportunity to shape learning experiences and contribute to the competency of our client's workforce and customer base.

Key Responsibilities

• Develop, update, and maintain training curriculum, including presentations, manuals, and e-learning modules.
• Deliver engaging and effective virtual training sessions to diverse audiences, including clients and internal staff.
• Assess training effectiveness through evaluations and feedback, making improvements as needed.
• Provide technical support and answer questions related to training content.
• Stay current with product updates and industry best practices to ensure training relevance.
• Collaborate with product development and support teams to align training with company goals.

Requirements

• Proven experience in technical training or a related instructional design role.
• Strong technical aptitude and the ability to quickly learn complex systems.
• Excellent presentation, facilitation, and communication skills.
• Experience developing training materials (e.g., user guides, presentations, videos).
• Proficiency with virtual training platforms (e.g., Zoom, Microsoft Teams, Webex) and e-learning tools.
• Must have a reliable home office setup conducive to delivering high-quality remote training.

Benefits

• Competitive salary and potential for merit-based increases.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and flexible working hours.
• Opportunities for professional development and advanced certifications.
• A dynamic and supportive remote work culture focused on education and growth.