Remote Social Media & E-commerce Specialist

Placements24; Welkom; Hybrid; ZAR 240,000 - 420,000; Full time

Job summary

Placements24 in South Africa is seeking a remote Social Media & E-commerce Specialist to join their digital team. You will manage online channels, craft content calendars, and drive online sales while maintaining brand consistency.

This fully remote role requires strong content creation, analytics, and collaboration with marketing teams to align campaigns with product launches. A self-starter with remote work experience will thrive here.

Qualifications

• Proven experience in social media management and e-commerce operations.
• Strong analytics, content creation, and multi-platform storytelling skills.
• Bachelor's degree in Marketing or Communications preferred.

Responsibilities

• Manage and execute e-commerce sales strategies to drive revenue growth.
• Develop and implement engaging content calendars for all social platforms.
• Monitor trends and competitors to inform strategy and optimization.
• Create, edit and publish social posts, stories and videos.
• Analyze data to track performance and improve engagement and conversion.
• Collaborate with marketing and product teams for aligned campaigns.
• Respond to customer inquiries on social media promptly and professionally.
• Assist in website updates and promotional content.

Skills

Social media management

E-commerce operations

Content creation

Analytics

Digital marketing

Video editing

Education

Bachelor's degree in Marketing / Communications

Tools

Social media management tools

E-commerce platforms

Graphic design basics

Job description

About the Role

Our client is actively searching for a talented and experienced Remote Social Media & E-commerce Specialist to join their expanding digital team. This is a fully remote position, offering the flexibility to work from anywhere while contributing to the online success of our client. You will play a key role in managing and growing our client's e-commerce presence and amplifying their brand message across various social media platforms. The ideal candidate possesses a blend of strategic thinking, creative content development, and analytical skills, with a deep understanding of the ever-evolving digital landscape. This role is perfect for a self-starter who excels in a remote work environment and is passionate about driving online sales and engagement. Your expertise will be crucial in connecting with customers and building a strong online community for our client.

Key Responsibilities

• Manage and execute e-commerce sales strategies to drive revenue growth.
• Develop and implement engaging content calendars for all social media platforms, ensuring brand consistency and audience relevance.
• Monitor social media trends, conversations, and competitor activities, providing insights and recommendations.
• Create, edit, and publish compelling social media posts, stories, and videos.
• Analyze social media and e-commerce data to track performance, identify trends, and optimize strategies for better engagement and conversion rates.
• Collaborate with internal teams to align social media efforts with marketing campaigns and product launches.
• Respond to customer inquiries and comments on social media in a timely and professional manner.
• Assist in website management, including product updates and promotional content.
• Stay up-to-date with the latest digital marketing tools and social media best practices.

Requirements

• Proven experience in social media management and e-commerce operations.
• Strong understanding of various social media platforms (e.g., Instagram, Facebook, TikTok, Twitter, LinkedIn) and their respective analytics.
• Excellent content creation skills, including copywriting, basic graphic design, and video editing.
• Proficiency in using social media management tools and e-commerce platforms.
• Solid understanding of digital marketing principles, SEO, and SEM.
• Strong analytical skills with the ability to interpret data and generate actionable insights.Excellent communication and interpersonal skills, essential for remote collaboration.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• Bachelor's degree in Marketing, Communications, or a related field is preferred.

Benefits

• Competitive salary and performance-based incentives.
• Complete remote work arrangement.
• Opportunities for professional growth and skill development.
• Flexible working hours.
• Allowance for home office setup and internet.
• Collaborative and supportive virtual team environment.