Remote E-commerce & Social Media Coordinator

Placements24; Bloemfontein; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Fully remote

Flexible hours

Career growth opportunities

Job summary

Placements24 is seeking a proactive Remote E-commerce & Social Media Coordinator to support digital marketing efforts. You will develop content calendars, schedule posts, and help manage product information across the online store from your home office.

Work closely with the marketing team to enhance brand visibility, engage customers, and analyze campaign performance. A background in marketing or communications and strong English communication are preferred for a flexible, fully remote role.

Qualifications

• Experience in social media management or e-commerce support preferred.
• Proficiency with major social media platforms and their management tools.
• Basic graphic design skills; Canva a plus.
• Excellent written and verbal English communication.
• Strong organizational skills and detail orientation.
• Ability to work independently and meet deadlines remotely.
• Familiarity with e-commerce platforms is advantageous.
• Bachelor's degree in Marketing, Communications, Business, or related field is a plus.

Responsibilities

• Assist in developing and implementing social media content calendars.
• Create and schedule engaging posts across Facebook, Instagram, and Twitter.
• Monitor channels, respond to comments and direct messages.
• Support creation of visual content and basic graphic design.
• Update product information on the e-commerce site.
• Track campaign performance and prepare reports.
• Assist with customer service inquiries via social channels.
• Conduct market research on trends and competitors.
• Collaborate with team on e-commerce and marketing projects.
• Ensure brand consistency across online content.

Skills

Social media management

E-commerce support

Organization

Communication skills

Remote work

Education

Bachelor's degree in Marketing or Communications

Tools

Canva

Hootsuite/Buffer

CMS/website editing

Job description

About the Role

Our client, a thriving online retailer, is seeking a dedicated and organized Remote E-commerce & Social Media Coordinator to support their digital marketing efforts. This is a fully remote position, offering the flexibility to work from any location. You will play a crucial role in executing social media strategies, creating engaging content, and assisting with various e-commerce operations. The ideal candidate is passionate about social media, possesses excellent organizational skills, and has a keen eye for detail. You will work closely with the marketing team to enhance brand visibility and drive customer engagement across digital platforms. This opportunity is perfect for a proactive individual looking to grow their career in the e-commerce and social media space within a supportive remote environment. Contribute to a growing business from the convenience of your home office and help shape our client's online presence effectively. You will be a key player in maintaining our client's digital footprint and ensuring seamless online operations.

Key Responsibilities

• Assist in the development and implementation of social media content calendars.
• Create and schedule engaging posts across various social media platforms (e.g., Facebook, Instagram, Twitter).
• Monitor social media channels, respond to comments and direct messages, and engage with the online community.
• Support the creation of visual content, including basic graphic design and image sourcing.
• Assist with updating product information and content on the e-commerce website.
• Help manage and track social media campaign performance, gathering data for reports.
• Support customer service inquiries received through social media channels.
• Conduct market research on social media trends and competitor activities.
• Collaborate with team members on various e-commerce and marketing projects.
• Ensure brand consistency in all online communications and content.

Requirements

• Previous experience in social media management or e-commerce support is preferred.
• Proficiency with major social media platforms and their management tools.
• Basic graphic design skills and familiarity with tools like Canva are a plus.
• Excellent written and verbal communication skills in English.
• Strong organizational skills and attention to detail.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• Familiarity with e-commerce platforms and principles is advantageous.
• A proactive attitude and eagerness to learn and contribute.
• Bachelor's degree in Marketing, Communications, Business, or a related field is a plus.
• Reliable internet connection and a dedicated workspace.

Benefits

This is a fully remote position offering a competitive salary, flexible working hours, and the opportunity to work from anywhere. Our client provides a supportive and collaborative remote team environment, opportunities for professional growth, and the chance to make a real impact on their brand's online presence. Gain valuable experience in the dynamic world of e-commerce and social media. Join a company that values its employees and fosters a positive remote work culture. Enjoy the convenience and autonomy of a remote role while contributing to the success of a growing online business.