Remote Senior Growth & Client Success Manager

Placements24; Gauteng; Remote; ZAR 600.000 - 840.000; Vollzeit

Zusammenfassung

Tree Traction is seeking a Senior Client Success Manager to own a book of tree service clients from onboarding to growth. You will serve as the primary contact via phone, text, and email, ensuring campaigns are approved on time and onboarding is smooth.

You will manage enterprise accounts, upsell to larger plans, and collaborate with Marketing Strategists to improve ROI month over month. Remote role (South Africa) with SCT/after-hours support as needed.

Qualifikationen

• Experience owning client relationships at a marketing agency/marketing SAAS.
• Proven track record of growing accounts via upsell/expansion.
• Regular live client contact (calls/meetings) to drive results.

Aufgaben

• Be the main point of contact for your book of tree service clients by phone, text and email.
• Get every client's campaigns approved on time for print deadlines.
• Own onboarding after the sale and set expectations with clients.
• Manage enterprise accounts and relationships.
• Grow the book by upselling to larger plans.
• Collaborate with Marketing Strategists on targeting and creative to raise ROI.

Kenntnisse

Client relationships

Upselling

Marketing know-how

Lead generation

Fluent English

Tools

Slack

ClickUp

GoHighLevel

Jobbeschreibung

Tree Traction is seeking a Senior Client Success Manager to own a book of tree service clients from onboarding to growth. You will serve as the primary contact via phone, text, and email, ensuring campaigns are approved on time and onboarding is smooth.

You will manage enterprise accounts, upsell to larger plans, and collaborate with Marketing Strategists to improve ROI month over month. Remote role (South Africa) with SCT/after-hours support as needed.