Remote Senior Field Service Technician Industrial Machinery

Placements24; Pietermaritzburg; Hybrid; ZAR 480.000 - 800.000; Vollzeit

Benefits dieser Stelle

Medical aid

Provident fund

Generous annual leave

Zusammenfassung

Placements24 is seeking a highly skilled Senior Field Service Technician to join our team. This is a fully remote role across South Africa.

You will provide expert technical support, troubleshooting, and maintenance for cutting-edge industrial equipment, working autonomously from a home office. Responsibilities include diagnosing issues via remote access, performing preventive maintenance, on-site work when required, and delivering remote training.

Qualifikationen

• 5+ years in field service or similar role in industrial machinery.
• Ability to diagnose and repair complex electromechanical systems.
• Experience with remote diagnostics and video conferencing platforms.
• Strong IT/network understanding for industrial equipment.
• Willingness to travel domestically for on-site interventions.

Aufgaben

• Diagnose and resolve complex issues via remote access and video conferencing.
• Perform preventive maintenance and inspections with detailed reports.
• Conduct on-site repairs and installations when needed, coordinating travel.
• Provide remote support and guidance to end-users and junior technicians.
• Install, configure, and test new equipment remotely.
• Maintain records of service calls and maintenance in CRM.
• Collaborate with engineering to resolve recurring problems.
• Stay current with product updates and industry best practices.
• Ensure safety compliance during all service activities.
• Develop remote training sessions for clients on operation and maintenance.

Kenntnisse

Remote diagnostics

Electromechanical repair

Customer service

Time management

Communication skills

Ausbildung

Technical certifications in electrical/mechanical/electronics

Tools

Remote diagnostic tools

Video conferencing software

IT/network familiarity

Jobbeschreibung

Placements24 is seeking a highly skilled Senior Field Service Technician to join our team. This is a fully remote role across South Africa.

You will provide expert technical support, troubleshooting, and maintenance for cutting-edge industrial equipment, working autonomously from a home office. Responsibilities include diagnosing issues via remote access, performing preventive maintenance, on-site work when required, and delivering remote training.