Remote Senior E-commerce Beauty Advisor & Brand Strategist

Placements24; Gqeberha; Hybrid; ZAR 650,000 - 900,000; Full time

Benefits offered by this job

Fully remote work arrangement

Competitive salary and performance‑drn

Opportunities to shape online strategy

Professional development and learning

Job summary

Placements24 is recruiting a Remote Senior E-commerce Beauty Advisor & Brand Strategist for a globally recognized beauty brand. You will drive online sales, advise customers with expert beauty knowledge, and shape brand narratives across digital channels.

The role requires deep e-commerce experience, CRM and marketing strategy expertise, and the ability to translate data into action. This fully remote position offers flexibility and global scope.

Qualifications

• Minimum 6 years of experience in e-commerce, with beauty or luxury goods exposure.
• Experience in online sales, CRM, and digital marketing strategies.
• Strong knowledge of beauty products, skincare, and makeup applications.

Responsibilities

• Develop and implement e-commerce sales strategies to drive online revenue growth.
• Provide personalized beauty consultations and product recommendations across live chat, video, email, and social platforms.
• Create engaging online content: tutorials, beauty tips, and trend analyses.

Skills

E-commerce

CRM

Digital marketing

Data analysis

Customer advisory

Communication

Brand strategy

Remote work

Education

Bachelor's degree in Marketing, Business, Communications, or related field

Tools

Shopify

Magento

CRM software

Analytics tools

Job description

About the Role

Our client, a rapidly expanding global beauty brand, is seeking a highly experienced Remote Senior E-commerce Beauty Advisor & Brand Strategist to join their innovative digital team. This fully remote position requires a dynamic individual with a proven track record in e-commerce sales, exceptional client advisory skills, and a strategic mindset for brand growth. You will be instrumental in developing and executing online sales strategies, providing expert beauty advice to customers via multiple digital channels, and contributing to the overall brand narrative online. The ideal candidate is deeply passionate about the beauty industry, understands the nuances of online consumer behavior, and excels at building engaging customer relationships. This is an outstanding opportunity to work from anywhere while shaping the online presence and success of a recognized beauty brand.

Key Responsibilities

• Develop and implement comprehensive e-commerce sales strategies to drive online revenue growth.
• Provide personalized beauty consultations and product recommendations to customers through live chat, video calls, email, and social media platforms.
• Create engaging and informative online content, including product tutorials, beauty tips, and trend analyses.
• Monitor and analyze e-commerce sales data, customer feedback, and market trends to identify opportunities for improvement.
• Collaborate with the marketing team to ensure brand consistency across all digital touchpoints.
• Manage online customer inquiries, resolve issues promptly, and ensure a high level of customer satisfaction.
• Develop and execute strategies for customer loyalty programs and retention initiatives.
• Stay ahead of beauty industry trends and competitor activities, translating insights into actionable strategies.
• Contribute to the product development process by providing customer feedback and market insights.
• Train and mentor junior e-commerce advisors as the team grows.

Requirements

• Minimum of 6 years of experience in e-commerce, with a strong focus on the beauty or luxury goods sector.
• Demonstrable expertise in online sales, customer relationship management (CRM), and digital marketing strategies.
• Extensive knowledge of beauty products, ingredients, skincare, and makeup application techniques.
• Exceptional communication, presentation, and interpersonal skills, with the ability to connect with customers virtually.
• Proven ability to analyze data and translate insights into effective online strategies.
• Proficiency with e-commerce platforms (e.g., Shopify, Magento), CRM software, and analytics tools.
• Highly organized, self-motivated, and capable of working independently in a remote environment.
• A passion for the beauty industry and a keen understanding of online consumer behavior.
• Bachelor's degree in Marketing, Business, Communications, or a related field is preferred.
• Ability to adapt to a fast-paced, evolving digital landscape.

Benefits

• Competitive salary and performance-based bonuses.
• Fully remote work arrangement, offering ultimate flexibility.
• Opportunity to shape the online strategy of a globally recognized beauty brand.
• Professional development and continuous learning opportunities.
• Contribution to a dynamic and innovative company culture.
• Access to company products and exclusive brand experiences.
• Work from any location, enhancing work-life balance.
• Direct impact on customer engagement and brand growth.