Remote Beauty Consultant

Placements24; Pietermaritzburg; Remote; ZAR 201,000 - 335,000; Full time

Benefits offered by this job

Competitive salary + commission

Health and dental insurance

Employee discount on products

Fully remote work arrangement

Professional development and training

Job summary

Placements24 is seeking a highly motivated Remote Beauty Consultant to join their online sales team. You will provide expert skincare and wellness advice, conduct virtual consultations, and help clients select products from the online store.

This fully remote role emphasizes strong communication, independence, and customer service excellence, with flexible hours and a competitive salary plus commission.

Qualifications

• Proven experience as a Beauty Consultant, Esthetician, or similar client-facing role in the beauty industry.
• Excellent knowledge of skincare, cosmetics, and wellness products.
• Strong communication, interpersonal, and active listening skills.
• Proficiency in using virtual communication tools and CRM software.
• Ability to work independently, manage time effectively, and maintain professionalism in a remote setting.

Responsibilities

• Conduct virtual consultations with clients to understand beauty and wellness needs.
• Provide expert recommendations on skincare, makeup, and wellness products.
• Assist clients with product selection, order placement, and navigating the online store.
• Address customer inquiries and resolve issues via phone, email, and chat.
• Stay updated on beauty trends, product knowledge, and industry advancements.

Skills

Beauty industry experience

Excellent communication

Remote work ability

Customer service

CRM software proficiency

Tools

CRM software

Job description

About the Role

Our client is seeking a highly motivated and experienced Remote Beauty Consultant to join their dynamic online sales team. This role is pivotal in providing exceptional customer service and expert advice to clients seeking beauty and wellness solutions from the comfort of their own homes. You will be the primary point of contact for inquiries, product recommendations, and post-purchase support, playing a crucial role in driving customer satisfaction and loyalty in the digital space. This position offers a unique opportunity to leverage your passion for beauty and your communication skills within a fully remote work environment, contributing to our client's growing online presence and commitment to client well-being.

Key Responsibilities

• Conduct virtual consultations with clients to understand their beauty and wellness needs and preferences.
• Provide expert recommendations on skincare, makeup, and wellness products tailored to individual client profiles.
• Assist clients with product selection, order placement, and navigating the online store.
• Address customer inquiries and resolve issues promptly and professionally via phone, email, and chat.
• Stay updated on the latest beauty trends, product knowledge, and industry advancements to provide informed advice.

Requirements

• Proven experience as a Beauty Consultant, Esthetician, or similar client-facing role in the beauty industry.
• Excellent knowledge of skincare, cosmetics, and wellness products.
• Strong communication, interpersonal, and active listening skills.
• Proficiency in using virtual communication tools and CRM software.
• Ability to work independently, manage time effectively, and maintain a high level of professionalism in a remote setting.

Benefits

• Competitive monthly salary and performance-based commission.
• Comprehensive benefits package including health and dental insurance.
• Generous employee discount on all company products.
• Flexible work hours and a fully remote work arrangement.
• Opportunities for professional development and continuous training in the beauty sector.