Remote Senior Case Manager & Care Planner

Placements24; George; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Remote work

Professional development

Home office stipend

Employee assistance program

Annual salary reviews

Job summary

Placements24 is seeking a Senior Case Manager to join a fully remote team serving communities nationwide, with a focus on the Western Cape. You will assess clients, craft personalised care plans, provide advocacy and support, and coordinate resources across the country.

The role requires a Master's in Social Work, Counselling, or Psychology, plus 7+ years in case management and SACSSP registration. Strong communication and autonomy are essential for success in a dispersed virtual team.

Qualifications

• Master's degree in Social Work, Counselling, or Psychology.
• Minimum 7 years in direct case management.
• Experience with client assessment, care planning, and crisis intervention.
• Excellent verbal and written communication skills.
• Proficiency with virtual platforms (Zoom, Teams) and case management software.
• Professional SACSSP registration is mandatory.

Responsibilities

• Conduct comprehensive client assessments remotely via video or phone.
• Develop and monitor personalised care plans with clients.
• Provide ongoing emotional support and advocacy to clients.
• Facilitate referrals to community resources and follow up.
• Maintain accurate client records and progress notes.
• Collaborate with remote care team including social workers and specialists.
• Stay updated on social policies and best practices in case management.
• Prepare detailed progress and outcomes reports.
• Mentor junior case managers as needed.
• Maintain confidentiality and ethical standards.

Skills

Client assessment

Care planning

Crisis intervention

Verbal communication

Written communication

Caseload management

Education

Master's degree in Social Work / Counselling / Psychology

Professional SACSSP registration

Tools

Zoom

Microsoft Teams

Case management software

Job description

Placements24 is seeking a Senior Case Manager to join a fully remote team serving communities nationwide, with a focus on the Western Cape. You will assess clients, craft personalised care plans, provide advocacy and support, and coordinate resources across the country.

The role requires a Master's in Social Work, Counselling, or Psychology, plus 7+ years in case management and SACSSP registration. Strong communication and autonomy are essential for success in a dispersed virtual team.