Remote Sales Operations Lead | Data-Driven FMCG Efficiency

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 800,000 - 1,100,000; Full time

Benefits offered by this job

Remote work environment

Health, dental, and vision insurance

Professional development

Job summary

Placements24 is seeking a highly organized Sales Operations Manager to optimize sales processes for a FMCG client in a fully remote role. You will manage CRM systems, analyze data, and implement efficient workflows to support the sales team.

The role emphasizes forecasting accuracy, process documentation, and cross-functional collaboration. Remote-first environment, strong analytical and communication skills are essential to drive productivity and continuous improvement.

Qualifications

• Proven experience in Sales Operations or similar role in FMCG.
• Strong ability to analyze data and optimize processes.
• Experience documenting and implementing sales policies.

Responsibilities

• Manage and optimize the sales CRM system (e.g., Salesforce) with data integrity.
• Develop and implement sales processes to boost efficiency and compliance.
• Generate sales reports and dashboards for management.
• Support forecasting activities with sales leadership.
• Identify operational improvements and implement solutions.
• Provide CRM training and ongoing support to the sales team.

Skills

CRM proficiency

Sales analytics

Analytical skills

Process development

Project management

Remote collaboration

Tools

Salesforce

CRM systems

Job description

Placements24 is seeking a highly organized Sales Operations Manager to optimize sales processes for a FMCG client in a fully remote role. You will manage CRM systems, analyze data, and implement efficient workflows to support the sales team.

The role emphasizes forecasting accuracy, process documentation, and cross-functional collaboration. Remote-first environment, strong analytical and communication skills are essential to drive productivity and continuous improvement.