Remote Sales Associate - E-commerce Solutions

Placements24; South Africa; Remote; ZAR 150,000 - 230,000; Full time

Benefits offered by this job

Performance incentives

Fully remote

Health benefits

Training & development

Advancement opportunities

Job summary

Placements24 is seeking a proactive Remote Sales Associate to drive sales of our e-commerce solutions from a home office. You will identify potential clients, understand their online retail needs, and guide them to the best solutions, ensuring a seamless remote sales experience across regions.

The role emphasizes building rapport, using CRM tools, and collaborating with marketing to generate leads. A strong customer service stance and self-motivation are essential for success in a fully remote

Qualifications

• Previous experience in a sales support or customer service role, preferably in e-commerce or technology.
• Strong communication and interpersonal skills, with the ability to build rapport quickly.
• Familiarity with online sales platforms and digital commerce trends.
• Self-motivated, organized, and able to manage time effectively in a remote setting.
• Proficiency in using CRM software and other remote collaboration tools.
• A genuine interest in helping businesses succeed online.

Responsibilities

• Engage with potential clients via phone, email, and video conferencing to discuss their e-commerce needs.
• Present and demonstrate our range of e-commerce solutions, highlighting their features and benefits.
• Qualify leads and guide prospects through the sales funnel, from initial contact to conversion.
• Provide exceptional customer service and support throughout the sales process.
• Collaborate with the marketing team on lead generation initiatives.
• Maintain accurate sales records and update the CRM system regularly.

Skills

Communication skills

Interpersonal skills

Remote work

Tools

CRM software

Video conferencing

Job description

About the Role

Our client is actively seeking a proactive and customer-focused Remote Sales Associate to join their growing team. You will be instrumental in driving sales for our innovative e-commerce solutions , supporting businesses in establishing and enhancing their online retail presence. This fully remote position offers the flexibility to work from your home office while engaging with clients across various regions. You will play a key role in identifying potential customers, understanding their e-commerce needs, and guiding them towards the best solutions, contributing to a seamless online sales experience for businesses.

Key Responsibilities

• Engage with potential clients via phone, email, and video conferencing to discuss their e-commerce needs.
• Present and demonstrate our range of e-commerce solutions , highlighting their features and benefits.
• Qualify leads and guide prospects through the sales funnel, from initial contact to conversion.
• Provide exceptional customer service and support throughout the sales process.
• Collaborate with the marketing team on lead generation initiatives.
• Maintain accurate sales records and update the CRM system regularly.

Requirements

• Previous experience in a sales support or customer service role, preferably in e-commerce or technology.
• Strong communication and interpersonal skills, with the ability to build rapport quickly.
• Familiarity with online sales platforms and digital commerce trends.
• Self-motivated, organized, and able to manage time effectively in a remote setting.
• Proficiency in using CRM software and other remote collaboration tools.
• A genuine interest in helping businesses succeed online.

Benefits

• Competitive base salary with performance-based incentives.
• Fully remote work arrangement, promoting work-life balance.
• Comprehensive health benefits package.
• Ongoing training and development in e-commerce sales techniques.
• Opportunities for advancement within the sales department.