Remote Revenue & Group Reservations Lead

Hoteljobs; Stellenbosch; Remote; ZAR 320.000 - 450.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Zusammenfassung

Hoteljobs is seeking a meticulous Revenue and Reservations Supervisor to lead the reservations team, overseeing group and individual bookings across channels in a fully remote capacity. The role supports profitability, guest communication, and inventory control for properties nationwide.

You will forecast revenue, train staff, and coordinate with Front Office and Sales to deliver exceptional guest experiences. Preference may be given to candidates from Franschhoek and nearby areas.

Qualifikationen

• Matric certificate is required.
• Strong system knowledge and leadership abilities.
• Meticulous attention to detail with guest experience focus.
• Experience in hotel reservations, including supervision.

Aufgaben

• Optimise revenue streams and systems to maximise profitability.
• Forecast revenue reports in the absence of the Revenue Manager.
• Supervise and coach reservation agents to meet service quality targets.
• Oversee group bookings, block arrangements, amendments and cancellations across all channels.
• Monitor room availability, rates and channel allocations to optimise occupancy and ADR.
• Coordinate with Front Office and Sales on VIP arrivals and group rooming lists.

Kenntnisse

Leadership skills

Reservations management

Communication

Guest experience

Ausbildung

Matric Certificate

Tools

Opera

SynXis

Protel PMS

Jobbeschreibung

Hoteljobs is seeking a meticulous Revenue and Reservations Supervisor to lead the reservations team, overseeing group and individual bookings across channels in a fully remote capacity. The role supports profitability, guest communication, and inventory control for properties nationwide.

You will forecast revenue, train staff, and coordinate with Front Office and Sales to deliver exceptional guest experiences. Preference may be given to candidates from Franschhoek and nearby areas.