Remote Retail Performance Manager

Placements24; Upington; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Bonus potential

Fully remote work

Career progression

Health & retirement benefits

Job summary

Placements24 is seeking an experienced Remote Retail Performance Manager to drive overall performance across retail operations from a fully remote setup. You will analyze sales data, identify opportunities, and implement strategies to boost profitability and customer satisfaction, leading remote and in-store teams with clear communication and accountability.

The role requires strong retail analytics, strategic thinking, and the ability to influence senior leadership to deliver measurable growth.

Qualifications

• Proven track record in retail management and performance analysis.
• Strong analytical skills with data interpretation and reporting.
• Excellent leadership and remote team management abilities.
• Bachelor's degree in Business Admin, Marketing, or related field; MBA preferred.

Responsibilities

• Analyze sales data, customer feedback, and market trends to drive performance.
• Develop and execute strategic plans to boost sales and profitability.
• Set KPIs for retail teams and monitor progress toward targets.
• Coach remote and in-store managers to improve operations.
• Collaborate with marketing, operations, and product to maximize impact.
• Prepare performance reports and present strategic recommendations to senior leadership.

Skills

Retail management

Strategic planning

Performance analysis

Data interpretation

Leadership

Remote leadership

Communication skills

Education

Bachelor's degree in Business Administration or Marketing

MBA (preferred)

Tools

Excel

BI tools

SQL

Job description

About the Role

Our client is seeking an experienced and strategic Remote Retail Performance Manager to drive overall performance across their retail operations. This is a fully remote position, offering the opportunity to influence business outcomes from anywhere. You will be responsible for analyzing sales data, identifying areas for improvement, and implementing strategies to boost profitability and customer satisfaction. The ideal candidate possesses a strong background in retail analytics, strategic planning, and performance management, with exceptional communication skills to lead and influence teams virtually, ensuring consistent growth and excellence in all retail activities.

Key Responsibilities

• Analyze retail sales data, customer feedback, and market trends to identify performance drivers and areas for improvement.
• Develop and execute strategic plans to enhance sales, profitability, and customer loyalty across all retail touchpoints.
• Set performance goals and KPIs for retail teams and monitor progress towards achieving objectives.
• Provide coaching and support to remote and in-store retail management to drive operational excellence.
• Collaborate with marketing, operations, and product teams to ensure alignment and maximize retail impact.
• Prepare and present performance reports and strategic recommendations to senior leadership.

Requirements

• Extensive experience in retail management, strategic planning, or performance analysis.
• Proven ability to drive significant improvements in sales, profitability, and customer satisfaction.
• Strong analytical skills with expertise in data interpretation and reporting tools.
• Excellent leadership, communication, and interpersonal skills, with the ability to lead remotely.
• Demonstrated experience in developing and implementing successful retail strategies.
• Bachelor's degree in Business Administration, Marketing, or a related field; MBA is a plus.

Benefits

• Highly competitive salary with bonus potential based on performance achievements.
• Fully remote work setup, offering unparalleled flexibility and autonomy.
• Significant opportunities for career advancement and leadership within the retail sector.
• Comprehensive health, retirement, and other benefits.
• A dynamic, forward-thinking work environment focused on innovation and results.