Remote E-commerce Performance Analyst

Placements24; East London; Hybrid; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Competitive salary

Fully remote role

Health, dental, vision insurance

Professional development budget

Data-driven culture

Job summary

Placements24 is seeking a highly analytical Remote E-commerce Performance Analyst to support a client’s online business. You will collect, analyze, and interpret data on website traffic, sales, and marketing effectiveness to drive growth and profitability.

You will build dashboards, measure key metrics such as conversion rate, AOV, ROAS and CLV, and translate insights into actionable recommendations across channels.

Qualifications

• Degree in a quantitative field such as Data Science, Statistics, Economics or Business.
• Experience using Excel, SQL, GA and BI tools for analysis and reporting.
• Strong ability to translate data into actionable insights and business impact.

Responsibilities

• Collect, clean, and analyze large datasets from e-commerce platforms and marketing tools.
• Develop and maintain dashboards and reports to track conversion rate, AOV, ROAS and CLV.
• Identify drivers of e-commerce performance including traffic sources and campaign effectiveness.
• Provide actionable insights to optimize website performance, marketing spend and user experience.
• Conduct deep-dive analyses to uncover opportunities for growth and efficiency.
• Collaborate with marketing, operations and product teams to align data insights with business goals.
• Stay up-to-date with the latest analytics tools and best practices.

Skills

Data analysis

Excel

SQL

Google Analytics

Tableau/Power BI

A/B testing

Communication

Education

Bachelor's degree in Data Science/Statistics/Economics/Business

Tools

Excel

SQL

Google Analytics

Tableau

Power BI

Job description

About the Role

Our client is seeking a highly analytical and data-driven Remote E-commerce Performance Analyst to join their team and provide crucial insights into online business performance. This role is essential for identifying trends, optimizing strategies, and driving measurable growth across all e-commerce channels. You will be responsible for collecting, analyzing, and interpreting complex data sets related to website traffic, sales, customer behavior, and marketing campaign effectiveness. As a fully remote position, you will leverage advanced analytics tools and collaborate virtually with stakeholders to translate data into actionable recommendations that enhance the customer experience and maximize profitability. This is an excellent opportunity for a meticulous analyst to make a significant impact from anywhere.

Key Responsibilities

• Collect, clean, and analyze large datasets from various e-commerce platforms and marketing tools.
• Develop and maintain performance dashboards and reports to track key metrics (e.g., conversion rates, AOV, customer lifetime value, ROAS).
• Identify key drivers of e-commerce performance, including customer behavior patterns, traffic sources, and campaign effectiveness.
• Provide actionable insights and strategic recommendations to optimize website performance, marketing spend, and user experience.
• Conduct deep-dive analyses into specific areas of the e-commerce business to uncover opportunities for growth and efficiency.
• Collaborate with marketing, operations, and product teams to align data insights with business objectives.
• Stay up-to-date with the latest analytics tools, techniques, and industry best practices.

Requirements

• Proven experience as an E-commerce Analyst , Performance Analyst, or Data Analyst in an online retail environment.
• Strong proficiency in data analysis tools such as Excel, SQL, Google Analytics, and potentially BI tools like Tableau or Power BI.
• Experience with A/B testing methodologies and interpretation of results.
• Excellent understanding of e-commerce metrics, KPIs, and marketing analytics.
• Strong problem-solving skills and the ability to translate complex data into clear, concise insights.
• Excellent written and verbal communication skills, with experience working remotely.
• Bachelor's degree in Data Science, Statistics, Economics, Business, or a related quantitative field.

Benefits

• Competitive salary and performance-based incentives.
• Fully remote role offering ultimate flexibility and work-life balance.
• Opportunity to work with advanced analytics tools and influence strategic decisions.
• Comprehensive health, dental, and vision insurance plans.
• Generous budget for professional development, conferences, and certifications.
• A culture that values data-driven decision-making and continuous improvement.