Remote Retail Ops Strategist

Placements24; Pietermaritzburg; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Competitive pay

Fully remote

Health insurance

Paid time off

Tech stipend

Job summary

Placements24 is seeking a dynamic Remote Retail Operations Specialist to join our expanding virtual team. Based remotely, you will streamline retail processes and enhance customer experiences across digital touchpoints while supporting Pietermaritzburg areas.

You will drive productivity through data analytics, develop KPIs, and collaborate with sales, marketing, and IT to implement cohesive operational strategies. This role suits proactive self-starters who excel in remote settings.

Qualifications

• Experience in retail operations management or related field.
• Strong analytical and problem-solving skills.
• Proficiency in retail software and standard office productivity suites.
• Excellent communication and remote collaboration abilities.
• Ability to work independently in a remote role.

Responsibilities

• Analyze and optimize retail processes including inventory and order fulfillment.
• Develop KPIs to track operational efficiency.
• Collaborate with sales, marketing, and IT for cohesive strategies.
• Maintain operational databases and reporting tools.
• Troubleshoot operational issues to minimize disruption.
• Create training materials and SOPs for remote staff.

Skills

Retail operations

Data analytics

Communication

Remote collaboration

Education

Bachelor's degree

Tools

POS software

Office suite

Job description

Placements24 is seeking a dynamic Remote Retail Operations Specialist to join our expanding virtual team. Based remotely, you will streamline retail processes and enhance customer experiences across digital touchpoints while supporting Pietermaritzburg areas.

You will drive productivity through data analytics, develop KPIs, and collaborate with sales, marketing, and IT to implement cohesive operational strategies. This role suits proactive self-starters who excel in remote settings.