Remote Retail Operations Lead

Placements24; Gauteng; Hybrid; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Remote work

Competitive salary

Growth opportunities

Online training

Home office stipend

Wellness programs

Virtual team events

Remote-first environment

Job summary

Placements24 is seeking a Remote Retail Operations Specialist to support our client’s retail activities from home in a remote-first environment. The role emphasizes managing diverse operational tasks, analyzing sales data, and driving process improvements in a fast-paced setting.

You will collaborate with cross-functional teams, maintain inventory processes, and contribute to training and documentation to ensure compliant, efficient operations.

Qualifications

• Proven experience in retail operations or related field.
• Ability to work effectively in a remote setting and manage tasks independently.
• Strong analytical and problem-solving skills.
• Excellent organizational and time management abilities.
• Proficiency in retail management software and MS Office or equivalent.
• Exceptional communication and collaboration skills for remote teams.
• Ability to adapt to changing priorities and work under pressure.
• Proactive mindset with keen attention to detail.

Responsibilities

• Oversee and manage remote retail operational tasks, ensuring efficiency and accuracy.
• Analyze sales data and operational metrics to identify trends and opportunities.
• Develop and implement process improvements to streamline operations.
• Collaborate with cross-functional teams to ensure seamless execution of strategies.
• Manage inventory-related processes, including tracking and reporting.
• Support online order fulfillment and customer service inquiries.
• Assist in creating and delivering training materials for staff.
• Maintain up-to-date records and documentation for all activities.
• Ensure compliance with policies and regulatory requirements.
• Contribute to strategic planning and operational forecasting.

Skills

Retail operations

Remote work ability

Analytical skills

Organizational skills

MS Office / Retail software

Communication skills

Adaptability

Attention to detail

Education

Bachelor's degree in Business Administration or Retail Management

Tools

Microsoft Office

Retail management software

Job description

Placements24 is seeking a Remote Retail Operations Specialist to support our client’s retail activities from home in a remote-first environment. The role emphasizes managing diverse operational tasks, analyzing sales data, and driving process improvements in a fast-paced setting.

You will collaborate with cross-functional teams, maintain inventory processes, and contribute to training and documentation to ensure compliant, efficient operations.