Remote Senior Retail Operations Leader — Data-Driven Growth

Placements24; Pietermaritzburg; Hybrid; ZAR 900,000 - 1,500,000; Full time

Benefits offered by this job

Performance-based bonus

Health insurance

Paid time off

Professional development

Home office stipend

Job summary

Placements24 is seeking a highly experienced Senior Retail Operations Manager to oversee remote retail operations across multiple locations. This role emphasizes driving efficiency, implementing best practices, and ensuring a consistent customer experience from a fully remote setting.

You will leverage data analytics to optimize performance, manage inventories, and lead remote teams with a focus on strategic planning and profitability within a growing retail organization.

Qualifications

• Bachelor's degree in business/administration or related field.
• 8+ years of progressive retail management experience focusing on operations and strategic planning.
• Proven ability to manage remote teams and operations.
• Strong analytical, problem-solving, and decision-making skills.
• Proficiency with retail management software, CRM, and data analysis tools.

Responsibilities

• Develop and execute operational strategies across remote retail functions.
• Analyze sales, market trends, and customer feedback to identify growth opportunities.
• Implement KPIs and report performance to senior leadership.
• Lead and mentor remote teams to foster collaboration and accountability.
• Oversee inventory, supply chain, and logistics to maintain optimal stock levels.
• Ensure compliance with company policies and industry regulations.

Skills

Leadership

Remote team management

Data analysis

Problem solving

Education

Bachelor's degree in Business Administration

Tools

Retail management software

CRM systems

Data analysis tools

Job description

Placements24 is seeking a highly experienced Senior Retail Operations Manager to oversee remote retail operations across multiple locations. This role emphasizes driving efficiency, implementing best practices, and ensuring a consistent customer experience from a fully remote setting.

You will leverage data analytics to optimize performance, manage inventories, and lead remote teams with a focus on strategic planning and profitability within a growing retail organization.