Remote Retail Operations Coordinator | Drive Store Excellence

Placements24; Cape Town; Hybrid; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Health insurance

Remote work

Paid time off

Professional development

Job summary

Placements24 is seeking a proactive Retail Operations Coordinator to support its retail network from a remote location in South Africa. You will act as liaison between head office and store teams, ensuring policies are followed and issues are addressed promptly, while juggling multiple priorities with excellent communication.

The role emphasizes coordinating scheduling, documentation, metrics tracking, and rollout of new systems across the network in a remote-first environment, with

Qualifications

• Previous experience in retail operations or store administration.
• Ability to communicate clearly with diverse teams.
• Proficiency with Microsoft Office and other operational software.

Responsibilities

• Coordinate store-level operational activities and scheduling.
• Serve as main contact for store managers for inquiries and support.
• Assist in implementing new policies across the retail network.
• Organize operational documentation, reports, and communications.
• Track key metrics and identify efficiency improvements.
• Support rollout of new technology remotely.

Skills

Organizational skills

Communication skills

Time management

Autonomy

Tools

Microsoft Office Suite

Job description

Placements24 is seeking a proactive Retail Operations Coordinator to support its retail network from a remote location in South Africa. You will act as liaison between head office and store teams, ensuring policies are followed and issues are addressed promptly, while juggling multiple priorities with excellent communication.

The role emphasizes coordinating scheduling, documentation, metrics tracking, and rollout of new systems across the network in a remote-first environment, with