Remote Community Outreach Manager

Placements24; Centurion; Hybrid; ZAR 350,000 - 650,000; Full time

Benefits offered by this job

Remote work

Medical aid

Provident fund

Professional development

Flexible schedule

Generous paid time off

Job summary

Placements24 is seeking a highly motivated Remote Community Outreach Manager to design and manage outreach strategies connecting underserved communities with online resources and digital literacy training. This role is fully remote across South Africa and requires strong relationship-building with community groups, technology providers, and local leaders.

You will lead a remote team of facilitators, monitor program performance with data analytics, manage budgets, and stay abreast of digital

Qualifications

• Bachelor’s degree in Communications, Marketing, Community Development or related field.
• Master’s degree is a plus.
• Minimum of 5 years in community outreach, program management, or digital inclusion, with remote/hybrid experience.

Responsibilities

• Develop and implement remote outreach strategies for target communities.
• Identify and build partnerships with community organizations and local authorities.
• Lead online and virtual community engagement activities.
• Manage a remote team of facilitators and volunteers.
• Monitor program performance using data analytics and report to senior management.

Skills

Online communication

Interpersonal skills

Project management

Data-driven

Stakeholder engagement

Leadership

Education

Bachelor's degree

Master's degree preferred

Tools

Slack

Zoom

Asana

Job description

About the Role

Our client, a forward-thinking non-profit organization focused on digital inclusion and community empowerment, is seeking a highly motivated and experienced Remote Community Outreach Manager . This role is entirely remote, allowing you to work from anywhere within South Africa. You will be responsible for designing, implementing, and managing innovative outreach strategies to connect underserved communities with vital online resources and digital literacy training. This position requires a strategic thinker with a proven ability to build and nurture relationships with diverse community groups, technology providers, and local leaders. You will play a key role in bridging the digital divide, ensuring equitable access to information and opportunities. The ideal candidate thrives in a remote work environment and possesses exceptional online collaboration and project management skills. This is an opportunity to shape and scale impactful digital inclusion initiatives from the ground up, reaching communities across various regions.

Key Responsibilities

• Develop and execute a comprehensive remote outreach strategy to engage target communities.
• Identify and build partnerships with community organizations, educational institutions, and local authorities to facilitate program delivery.
• Design and oversee the implementation of online and virtual community engagement activities.
• Manage a team of remote community facilitators and volunteers.
• Develop compelling content and communication materials for online platforms and virtual events.
• Monitor and analyze outreach program performance using data analytics, providing regular reports to senior management.
• Manage program budgets and ensure effective resource utilization for remote operations.
• Stay current with digital inclusion trends, best practices, and relevant technologies.
• Troubleshoot and resolve challenges related to remote program delivery and community engagement.
• Ensure all outreach activities are culturally sensitive and tailored to the specific needs of diverse communities.

Requirements

• A Bachelor's degree in Communications, Marketing, Community Development, or a related field.
• A Master's degree is a plus.
• Minimum of 5 years of experience in community outreach, program management, or digital inclusion initiatives, with a significant portion in remote or hybrid settings.
• Proven ability to develop and implement successful outreach strategies.
• Exceptional online communication, presentation, and interpersonal skills.
• Experience managing remote teams and projects using collaboration tools (e.g., Slack, Zoom, Asana).
• Strong analytical and reporting skills with a data-driven approach.
• Proficiency in digital marketing, social media management, and online community building.
• Demonstrated experience working with diverse and underserved populations.
• Self-motivated, highly organized, and able to work independently with minimal supervision.
• Tech-savvy with a strong understanding of internet accessibility and digital literacy concepts.

Benefits

Our client offers a competitive remote salary, comprehensive medical aid, and a provident fund. We provide a flexible work environment, empowering you to manage your schedule effectively. Professional development opportunities, including access to online courses and industry conferences, are readily available. You will be part of an innovative and impactful organization with a strong mission. We offer generous paid time off and encourage a healthy work-life balance. This role provides the unique advantage of working from home while making a significant contribution to digital equity across South Africa.