Remote E-commerce Growth & Conversion Specialist

Placements24; Midrand; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Remote-first policy

Medical aid

Retirement benefits

Professional development

Home office stipend

Job summary

Placements24 in South Africa seeks a motivated Remote E-commerce Sales Specialist to drive online revenue from your home office. You will manage product listings on platforms like Shopify, WooCommerce and Takealot, engage customers via email, chat and social channels, and collaborate with marketing to boost conversions.

The ideal candidate has proven e-commerce sales or digital marketing experience, strong written and verbal communication, and proficiency with CRM and analytics tools.

Qualifications

• Experience in e-commerce sales or digital marketing.
• Strong understanding of online sales platforms (Shopify, WooCommerce, Takealot).
• Excellent written and verbal communication skills.
• Proficiency with CRM software and e-commerce analytics tools.
• Ability to work independently, manage time effectively, and meet deadlines remotely.
• Proactive problem-solving approach.
• Familiarity with SEO and online advertising principles is beneficial.

Responsibilities

• Manage and optimize product listings on various e-commerce platforms.
• Develop and execute strategies to increase online sales and customer acquisition.
• Respond to customer inquiries via email, chat, and social media promptly and professionally.
• Analyze website traffic and sales data to identify trends and opportunities for growth.
• Collaborate with the marketing team on online promotional campaigns and content.
• Process online orders and ensure timely dispatch and delivery.
• Monitor customer reviews and feedback, implementing measures to improve satisfaction.
• Stay updated on e-commerce best practices, tools, and industry trends.
• Assist in managing online advertising campaigns and budgets.
• Troubleshoot and resolve any issues related to online sales platforms or customer orders.

Skills

E-commerce sales

Digital marketing

Online platforms

CRM tools

Analytics tools

Remote work

SEO basics

Education

High school diploma

Marketing/Business degree preferred

Tools

Shopify

WooCommerce

Takealot

Job description

Placements24 in South Africa seeks a motivated Remote E-commerce Sales Specialist to drive online revenue from your home office. You will manage product listings on platforms like Shopify, WooCommerce and Takealot, engage customers via email, chat and social channels, and collaborate with marketing to boost conversions.

The ideal candidate has proven e-commerce sales or digital marketing experience, strong written and verbal communication, and proficiency with CRM and analytics tools.