Remote NOC Analyst — Network & Incident Response

Placements24; Gqeberha; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Remote-first culture

Medical insurance

Retirement annuity

Home office allowance

Career progression

Job summary

Placements24 in South Africa is seeking a vigilant Remote NOC Analyst to join a distributed team. You will monitor a global telecommunications network from a remote location, detect incidents, and perform initial troubleshooting to minimize downtime.

Work with SolarWinds, Nagios and Zabbix, document events in the incident system, and collaborate with engineers worldwide to ensure service continuity. A Bachelor’s degree and 1–3 years NOC experience are preferred, with strong communication and

Qualifications

• Bachelor's degree in IT, CS, Engineering or equivalent experience.
• 1–3 years in a NOC or similar monitoring role.
• Experience with TCP/IP, routing protocols and network services.

Responsibilities

• Monitor network infrastructure and services using NMS.
• Analyze alerts and perform initial troubleshooting.
• Escalate unresolved issues with detailed incident info.
• Log events and resolutions in incident management system.
• Collaborate with remote teams to ensure service continuity.

Skills

Network monitoring

Troubleshooting

Analytical thinking

Communication

Education

Bachelor's degree in IT/CS/Engineering

Tools

SolarWinds

Nagios

Zabbix

Ticketing systems

Job description

Placements24 in South Africa is seeking a vigilant Remote NOC Analyst to join a distributed team. You will monitor a global telecommunications network from a remote location, detect incidents, and perform initial troubleshooting to minimize downtime.

Work with SolarWinds, Nagios and Zabbix, document events in the incident system, and collaborate with engineers worldwide to ensure service continuity. A Bachelor’s degree and 1–3 years NOC experience are preferred, with strong communication and