Remote Network Infrastructure Technician

Placements24; Rustenburg; Hybrid; ZAR 300,000 - 520,000; Full time

Benefits offered by this job

Remote work allowance

Professional development courses and

Health, dental, and vision insurance

Job summary

Placements24 is seeking a skilled Remote Network Infrastructure Technician to join our fully remote operations team. You will remotely manage, monitor, and maintain a distributed network infrastructure from your own location, collaborating with on-site teams to ensure uptime, security, and performance.

You will work with network devices, monitor performance, and assist in upgrades while documenting configurations and providing end-user support.

Qualifications

• Proven experience in network administration or related IT infrastructure.
• Strong knowledge of network protocols (TCP/IP, DNS, DHCP), routing, and switching.
• Experience with remote network management tools and platforms.
• Familiarity with cybersecurity principles and network security best practices.

Responsibilities

• Remotely monitor network performance, identify bottlenecks, and implement solutions.
• Perform remote troubleshooting and resolution of network connectivity and hardware issues.
• Manage and maintain network devices, including routers, switches, and firewalls, via remote access tools.
• Assist in the planning and deployment of network infrastructure upgrades and expansions.
• Develop and maintain comprehensive network documentation, including diagrams and configuration guides.
• Provide technical support to end-users and internal IT staff for network-related problems.

Skills

Network administration

TCP/IP

DNS

DHCP

Remote management tools

Cybersecurity

Problem solving

Independent work

Tools

Remote access tools

Job description

About the Role

Our client is looking for a skilled Remote Network Infrastructure Technician to join their fully remote operations team. In this role, you will be instrumental in remotely managing, monitoring, and maintaining the company's distributed network infrastructure. You will work from your own location, collaborating with on-site teams and end-users to ensure network uptime, security, and performance. This is a fantastic opportunity for an experienced IT professional who excels in a remote setting, possesses strong diagnostic skills, and thrives on ensuring the reliability and efficiency of complex network systems without geographical constraints.

Key Responsibilities

• Remotely monitor network performance, identify bottlenecks, and implement solutions.
• Perform remote troubleshooting and resolution of network connectivity and hardware issues.
• Manage and maintain network devices, including routers, switches, and firewalls, via remote access tools.
• Assist in the planning and deployment of network infrastructure upgrades and expansions.
• Develop and maintain comprehensive network documentation, including diagrams and configuration guides.
• Provide technical support to end-users and internal IT staff for network-related problems.

Requirements

• Proven experience in network administration or a related IT infrastructure role.
• Strong knowledge of network protocols (TCP/IP, DNS, DHCP), routing, and switching.
• Experience with remote network management tools and platforms.
• Familiarity with cybersecurity principles and network security best practices.
• Excellent analytical and problem-solving abilities, with a strong capacity for independent work.
• Reliable high-speed internet connection and a dedicated home office setup.

Benefits

• Competitive salary and remote work allowance.
• Opportunity to work from anywhere within your established home office.
• Comprehensive health, dental, and vision insurance plans.
• Generous annual leave and paid public holidays.
• Access to professional development courses and certifications for continuous learning.