Remote Logistics Support Specialist

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 201,000 - 335,000; Full time

Benefits offered by this job

Remote work from any location

Health, dental, and vision insurance

Online training and career growth

Supportive virtual team environment

Job summary

Placements24 is seeking a dedicated Remote Logistics Support Specialist to assist global logistics operations from a fully remote position. You will track orders, respond to inquiries, and coordinate with carriers and warehouses to ensure timely deliveries.

Ideal candidates have 1–3 years in logistics or customer service, strong written and verbal communication, and proficiency with CRM tools and logistics platforms. A high school diploma is required, with remote-work experience a plus.

Qualifications

• 1-3 years experience in logistics, customer service, or administrative support.
• Proficient with online communication tools and CRM software.
• Excellent written and verbal communication for remote work.
• Strong organizational and multitasking abilities.
• Self-motivated with ability to work independently.
• High school diploma or equivalent.

Responsibilities

• Provide remote logistics support for order tracking and shipment monitoring.
• Respond to inquiries from customers and internal stakeholders regarding shipment status and issues.
• Resolve delivery exceptions and logistics challenges via digital channels.
• Update and maintain logistics records and databases.
• Coordinate with carriers and warehouses to ensure timely deliveries.
• Process shipping documentation and ensure completeness.

Skills

Communication

Organizational skills

Independent work

Self-motivated

Remote collaboration

Education

High school diploma

Tools

CRM software

Logistics platforms

Online communication tools

Job description

About the Role

Our client is seeking a dedicated and tech-savvy Remote Logistics Support Specialist to provide crucial assistance to their global logistics operations. Based entirely remotely, this role will involve supporting the coordination of shipments, tracking orders, and resolving logistical queries for clients and internal teams. You will be instrumental in ensuring the smooth flow of goods across various regions, utilizing digital tools and excellent communication skills. This is an exceptional opportunity for an individual who thrives in a remote work environment and possesses a strong understanding of logistics principles and customer service excellence, contributing from anywhere to our client's supply chain success.

Key Responsibilities

• Provide remote support for logistics operations, including order tracking and shipment monitoring.
• Respond promptly to inquiries from customers and internal stakeholders regarding shipment status and logistics issues.
• Assist in resolving delivery exceptions and other logistical challenges via digital communication channels.
• Update and maintain logistics records and databases accurately.
• Coordinate with carriers and warehouse teams to facilitate timely deliveries.
• Process shipping documentation and ensure all required information is complete.

Requirements

• 1-3 years of experience in a logistics, customer service, or administrative support role.
• Proficiency with online communication tools, CRM software, and basic logistics platforms.
• Excellent written and verbal communication skills for remote interaction.
• Strong organizational skills and the ability to manage multiple tasks effectively.
• Self-motivated and able to work independently with minimal supervision.
• High school diploma or equivalent required; experience with remote work is a plus.

Benefits

• Competitive salary and comprehensive remote work benefits package.
• Complete flexibility to work from any location.
• Health, dental, and vision insurance coverage.
• Opportunities for online training and career growth.
• A supportive virtual team environment.