Remote Legal Intake Coordinator - Detail-Oriented & Client-Focused

Job Duck, LLC; South Africa; Remote; ZAR 210.000 - 224.000; Vollzeit

Benefits dieser Stelle

Paid time off

Parental leave

Professional development

Zusammenfassung

Job Duck, LLC is seeking a Legal Office Intake Coordinator to guide clients through intake and onboarding while coordinating communications, documents, payments, and appointments. You will maintain the attorney’s calendar, manage the CRM, and follow up with leads to ensure a welcoming client experience.

The ideal candidate will have 3–5 years of legal support experience, strong English communication, and proficiency with Clio, RingCentral, Microsoft Office, and Adobe Acrobat.

Qualifikationen

• 3 to 5 years of experience as an assistant, intake specialist, legal receptionist, or similar support professional within a law firm.
• Experience supporting client intake, onboarding, calendar management, document collection, and follow-up processes.
• Excellent verbal and written English communication skills.
• Strong customer service and professional communication abilities.
• Experience following and implementing SOPs preferred.
• Experience using MyCase preferred.
• Proficiency with Microsoft Office Suite, including Word and Excel.
• Familiarity with Adobe Acrobat for reviewing and managing documents.
• Experience with RingCentral or a comparable business phone system.
• Ability to learn and navigate the firm's court systems and scheduling platforms.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• High attention to detail and commitment to maintaining accurate records and confidential information.
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment.

Aufgaben

• Updating case statuses based on docket activity and internal communications.
• Maintaining and updating Proofs of Service notes and service lists.
• Preparing draft legal filings using templates and minute orders once trained.
• Submitting filings for attorney review, filing with the court, serving opposing counsel, and circulating documents to clients.
• Maintaining and managing all legal calendars to ensure accuracy with court dockets.
• Managing Zoom integrations and scheduling virtual meetings for attorneys and staff.
• Scheduling LASC Connect Call reservations for upcoming hearings.
• Creating and managing contacts and matters within Clio.
• Covering intake calls when primary intake staff is unavailable.
• Circulating weekly reports of upcoming hearings, depositions, and active cases.
• Renaming, dating, uploading, and organizing documents according to internal filing standards.
• Monitoring court websites regularly and calendaring all hearings, trials, depositions, and deadlines.
• Ensuring Clio calendars remain synchronized with Outlook and removing incorrect floating entries.
• Drafting Proofs of Service for applicable matters.
• Circulating all incoming and outgoing correspondence to clients and internal team members.
• Updating and maintaining the case and trial list, including matter status changes.

Kenntnisse

English communication

Organizational skills

Multitasking

Tools

Microsoft Word

Microsoft Excel

Adobe Acrobat

Clio

Outlook

RingCentral

Jobbeschreibung

Job Duck, LLC is seeking a Legal Office Intake Coordinator to guide clients through intake and onboarding while coordinating communications, documents, payments, and appointments. You will maintain the attorney’s calendar, manage the CRM, and follow up with leads to ensure a welcoming client experience.

The ideal candidate will have 3–5 years of legal support experience, strong English communication, and proficiency with Clio, RingCentral, Microsoft Office, and Adobe Acrobat.