Remote Legal Intake & Administrative Assistant

Job Duck, LLC; South Africa; Remote; ZAR 191,000 - 202,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Professional development

Dedicated support

Job summary

Job Duck, LLC is hiring a Legal Administrative Assistant to support a criminal defense practice. You will answer calls, gather background information, explain document needs, and coordinate handoffs to the intake team.

You’ll maintain digital folders, upload documents, send invoices, and support LawPay payments as needed. This role is ideal for someone who communicates confidently, stays organized without close supervision, and shows discretion when assisting clients facing difficult

Qualifications

• Fluent English with strong verbal communication skills.
• Comfort handling approximately 16 to 30 calls per day.
• Experience with Grasshopper, LawPay and Dropbox preferred.
• Ability to learn and follow the organization’s folder management system.

Responsibilities

• Answer incoming calls and act as first point of contact for clients.
• Gather background information and explain required documents.
• Coordinate handoffs to intake team and route questions appropriately.
• Upload and organize documents in digital folders.
• Send invoices and support payment collection when needed.

Skills

Fluent English

Verbal communication

Phone handling 16-30 calls/day

Independent, self-motivated

Remote work setup

Tools

Grasshopper

LawPay

Dropbox

Job description

Job Duck, LLC is hiring a Legal Administrative Assistant to support a criminal defense practice. You will answer calls, gather background information, explain document needs, and coordinate handoffs to the intake team.

You’ll maintain digital folders, upload documents, send invoices, and support LawPay payments as needed. This role is ideal for someone who communicates confidently, stays organized without close supervision, and shows discretion when assisting clients facing difficult